Carlcare

V6.5.9

Transsion Holdings

4.20

298,286 reviews

1,000,000,000+
Downloads

Free

Carlcare provides customer assistance services for Transsion devices

Download from Google Play

Carlcare is the official after-sales app from Transsion, connecting users to 2000+ service centers in over 58 countries for device issues, repairs, and protection. The app carries a strong rating of 4.2627 from 292,595 reviews and showcases a robust user base with 1,000,000,000+ total downloads and 32M in the last 30 days, though it is not ranked in any top list.

Pros & Cons

Official, brand-backed after-sales service from Carlcare
Extensive global network: 2000+ centers in 58+ countries
Comprehensive protection options: Extended Warranty Card and Broken Screen Card
Robust self-service features: warranty checks, repair status updates, and center locator

Competitors often emphasize features like finding centers, tracking progress, or appointment booking; this app does not foreground those terms as prominently
Some users may look for vehicle-specific care or cross-brand integrations that aren’t highlighted in the app’s feature set
The long permissions list reflects broad functionality common to service apps, which may raise user scrutiny for non-essential access

About Carlcare

Carlcare is a productivity app developed by Transsion Holdings.

How many times has Carlcare been downloaded?

Carlcare has been downloaded 1.8 billion times. In the last 30 days, the app was downloaded 32 million times.

What is the rating of Carlcare?

Carlcare is rated 4.20 out of 5 stars, based on 300 thousand ratings.

Is Carlcare free?

Carlcare is free to download. The APK download size is 42.36 MB. The latest version available is V6.5.9. The last update was on August 19, 2026.

What are the requirements for Carlcare?

Carlcare requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2018.

Description

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie，all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!

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More data about Carlcare

Price	Free to download
Total downloads	1.8 billion
Recent downloads	32 million
Rating	4.20 based on 300 thousand ratings
Ranking	Not ranked
Version	V6.5.9
APK size	42.4 MB
Number of libraries	64
Designed for Android	6.0+
Suitable for	Everyone
Ads	Contains ads

App Performance Report

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Alternative downloads for the Carlcare app

Carlcare compared with similar apps

Common keywords of similar apps

Carlcare Official Sales Device Problem Card Service Repair Protection Services Warranty

Keywords missing from this app

App Home Product Find Customer Time Lenovo Track Vehicle Request Products Care Access Manage Maintenance Customers Extended Experience Information Book Easy Repairs Recent Mahindra Automotive Undriveable Onedios Plans Cleaning View Furniture Shops Providers Check Status Warranties Appliances Requests Bug Provider Location Make Fixes Pros Servicejan

Google Play Rating history and histogram

Rating history

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220K

21K

10K

41K

Downloads over time

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Carlcare has been downloaded 1.8 billion times. Over the past 30 days, it averaged 1.1 million downloads per day.

Changelog of Carlcare

Show changelog

Developer information for Transsion Holdings

Transsion Holdings

service@carlcare.com

Website

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Comments on Carlcare for Android

★★★★★ Usman Malik · Sep 1, 2026

Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.

★★★★★ Jo Queriazon · Aug 25, 2026

Will let me see this come on join to check and try how to friendly user this app

★☆☆☆☆ Tushar Patel · Aug 27, 2026

Chor company. Online sell original data cable at 102 and sam cable they sell offline at 250, when I asked service center of Carl care, they told me that 102 is price and other is service charge + GST. And offline cable looks like duplicate.

★☆☆☆☆ Thakur Sahab · Aug 28, 2026

Extremely disappointed with Infinix Note Edge 5G. The phone has severe performance and quality issues. While playing BGMI, it faces massive frame drops, making the game completely unplayable. Within just a few minutes of gaming, the mobile heats up like a furnace. The processor cannot handle normal gaming load and throttles instantly. Customer service has no update or solution for this. Total waste of money. I highly recommend everyone to avoid buying Infinix smartphones.

★☆☆☆☆ Onyeka Emmanuel · Aug 15, 2026

Displaying Server Network Disconnected or not connected when other certain app could get connected

Google Play Rankings for Carlcare

This app is not ranked

Technologies used by Carlcare

42 permissions · 64 libraries

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Trust & Safety: The app requests a broad set of permissions typical for service-focused apps (location for nearby centers, camera, notifications, internet access, and device data). This aligns with its official after-sales functions, and no unusual permissions are evident beyond standard operational needs.

Carlcare