CCRS

1.4.0

SBPDCL NBPDCL

0.00

0 reviews

1,000+
Downloads

Free

CCRS App for NBPDCL / SBPDCL officers to manage complaint Handling

1,000+ downloads

Download from Google Play

About CCRS

CCRS is a business app developed by SBPDCL NBPDCL.

Download Statistics

CCRS has been downloaded 3.8 thousand times. In the last 30 days, the app was downloaded 240 times.

User Ratings

The app has no ratings yet.

App Information

CCRS is FREE to download. The APK download size is 38.61 MB. The latest version available is 1.4.0. The last update was on July 31, 2026.

Technical Requirements

The app has a content rating of Everyone. The app has been available on Google Play May 2025.

Description

Consumer Complaint Redressal System (CCRS) app
This application is designed to streamline the complaint management process for NBPDCL (North Bihar Power Distribution Company Ltd.) and SBPDCL (South Bihar Power Distribution Company Ltd.) officers. By providing an intuitive platform, officers can efficiently handle all assigned complaints, ensuring prompt resolution and adherence to service-level agreements (SLAs).
Key Features and Functionalities of officer mobile app:
Unified Complaint Dashboard: Offers a single-window overview for officers to monitor complaints—both personal assignments and team-wide cases.
Prioritization & Due Date Tracking: Clearly highlights pending complaints with corresponding due dates, ensuring timely resolution.
SLA Compliance Monitoring: Helps officers track and maintain service-level agreement standards, reducing delays and enhancing service quality.
Efficient Workflow Management: Enables officers to take necessary actions, update statuses, and communicate resolutions swiftly.
Collaborative Complaint Handling: Allows seamless coordination among team members to address complex cases with transparency and efficiency.
Real-time Notifications & Alerts: Ensures officers stay updated with complaint statuses, deadline reminders, and urgent escalations.
This app is designed to enhance productivity, accountability, and customer satisfaction by enabling a structured and effective complaint resolution mechanism. With its powerful dashboard and real-time monitoring features, NBPDCL and SBPDCL officers can optimize operations while ensuring customer grievances are handled with precision and professionalism.

Recent changes:
Bug fixes and improvements

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More data about CCRS

Price	Free to download
Total downloads	3.8 thousand
Recent downloads	240
Rating	No ratings
Ranking	Not ranked
Version	1.4.0
APK size	38.6 MB
Number of libraries	?
Suitable for	Everyone
Ads	NO ads

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Alternative downloads for the CCRS app

CCRS compared with similar apps

Common keywords of similar apps

Ccrs Nbpdcl Sbpdcl Complaints Ensuring Resolution Handling Designed Bihar Power Distribution Company Level Team Cases Due Monitoring Statuses Officers Complaint App Service Management Features Dashboard Real Time Customer

Keywords missing from this app

Information Field View Reports Data Tracking Officer Sales Report Work Admin Access Stay Location Mobile Manage Recent Security Guest Track Home Complete Digital Case Overtime Nypd Safety Contact Patrol Evidence Assign Ensure Police Map Send Construction Attendance Photos Task Order

Downloads over time

Subscribe to see download velocity and history

CCRS has been downloaded 3.8 thousand times. Over the past 30 days, it has been downloaded 240 times.

Changelog of CCRS

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Developer information for SBPDCL NBPDCL

SBPDCL NBPDCL

ap@mobineers.com

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Comments on CCRS for Android

★☆☆☆☆ Roy Jee · Jan 5, 2026

It didn't work properly The app didn't have all records 😞

Google Play Rankings for CCRS

This app is not ranked

Technologies used by CCRS

28 permissions

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