CCRS

1.3.0

SBPDCL NBPDCL

0.00

0 reviews

1,000+
Downloads

Free

CCRS App for NBPDCL / SBPDCL officers to manage complaint Handling

About CCRS

CCRS is a business app developed by SBPDCL NBPDCL.

How many times has CCRS been downloaded?

CCRS has been downloaded 3.2 thousand times. In the last 30 days, the app was downloaded 220 times.

What is the rating of CCRS?

CCRS has no ratings yet.

Is CCRS free?

CCRS is free to download. The APK download size is 34.42 MB. The latest version available is 1.3.0. The last update was on May 31, 2025.

What are the requirements for CCRS?

The app has a content rating of Everyone. The app has been available on Google Play May 2025.

Description

Consumer Complaint Redressal System (CCRS) app
This application is designed to streamline the complaint management process for NBPDCL (North Bihar Power Distribution Company Ltd.) and SBPDCL (South Bihar Power Distribution Company Ltd.) officers. By providing an intuitive platform, officers can efficiently handle all assigned complaints, ensuring prompt resolution and adherence to service-level agreements (SLAs).
Key Features and Functionalities of officer mobile app:
Unified Complaint Dashboard: Offers a single-window overview for officers to monitor complaints—both personal assignments and team-wide cases.
Prioritization & Due Date Tracking: Clearly highlights pending complaints with corresponding due dates, ensuring timely resolution.
SLA Compliance Monitoring: Helps officers track and maintain service-level agreement standards, reducing delays and enhancing service quality.
Efficient Workflow Management: Enables officers to take necessary actions, update statuses, and communicate resolutions swiftly.
Collaborative Complaint Handling: Allows seamless coordination among team members to address complex cases with transparency and efficiency.
Real-time Notifications & Alerts: Ensures officers stay updated with complaint statuses, deadline reminders, and urgent escalations.
This app is designed to enhance productivity, accountability, and customer satisfaction by enabling a structured and effective complaint resolution mechanism. With its powerful dashboard and real-time monitoring features, NBPDCL and SBPDCL officers can optimize operations while ensuring customer grievances are handled with precision and professionalism.

Recent changes:
CCRS App for NBPDCL / SBPDCL officers to manage complaint Handling

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More data about CCRS

Price	Free to download
Total downloads	3.2 thousand
Recent downloads	220
Rating	No ratings
Ranking	Not ranked
Version	1.3.0
APK size	34.4 MB
Number of libraries	?
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the CCRS app

CCRS compared with similar apps

Common keywords of similar apps

Ccrs Nbpdcl Sbpdcl Handling Ensuring Resolution Designed Bihar Power Distribution Level Cases Due Monitoring Statuses Customer Officers Complaint App Complaints Service Manage Management Company Features Dashboard Team Real Time

Keywords missing from this app

Information View Police Reports Access Sales Tracking Admin Data Track Location Safety Field Status Recent Stay Officer Mobile Guest Report Security Overtime Nypd Easily Patrol Assign Send Construction Task Guard Evidence Ensure Feedback Summons Rdo Calendar Date

Downloads over time

CCRS has been downloaded 3.2 thousand times. Over the past 30 days, it has been downloaded 220 times.

Changelog of CCRS

Show changelog

Developer information for SBPDCL NBPDCL

SBPDCL NBPDCL

ap@mobineers.com

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Comments on CCRS for Android

★☆☆☆☆ Roy Jee · Jan 5, 2026

It didn't work properly The app didn't have all records 😞

Google Play Rankings for CCRS

This app is not ranked

Technologies used by CCRS

CCRS is requesting 28 permissions and we don't have library information (yet).
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