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The app is good but the issue is float topup which is highly charged except for equity bank deposits, at least if they can introduce free stanbic bank deposits it would make work easier for us because equity is always in urban areas. And also introduce free float sharing from MTN or airtel money service I recommend this to make our life easy
★★★★★Stephen Ocuku· Jun 17, 2026
It is a very interesting app, and I recommend it to the public for performing Mobile Money Transactions. I have liked Bills payments since a lot of Commission is earned there. I request that Commission for Airtime sale of Shs 1,000 be increased from the 29.6 to 39.6. Another sweetest part of the app is that I don't have to be run around looking for separate Floats for MTN, Airtel, and Lyca Mobile since the same Float serves them all. This is great and It saves our valuable time.
★★★★☆Nyanzi Manuel· Jun 22, 2026
Making access to all mobile money a possibility with just one tap, gives chap chap an edge above other mobile money apps in Uganda
★☆☆☆☆Naddamba Harimah· Apr 14, 2026
Am here to complain about your services, I did a payment of national water 3 times and showed failed, but money was deducted from my account and did not send a message of deduction, when I chatted them, they said the transaction was successful but remember I had asked them the reversal to my account coz I had given back the money to the customer already, I complained since 15 march but didn't get help, today my customer came back claiming national water reversed the money but chap took it back.
★☆☆☆☆ATNA OK UG MANAGEMENT· May 11, 2026
During daytime is not good (why daytime) is boring nowadays Money services Temporarily Unavailable Dear Valued Agent, MTN deposit and withdraw services are temporarily unavailable. Our team is working closely with MTN to resolve the issue, and the service will be restored as soon as the problem is fixed. We sincerely apologize for any inconvenience caused and appreciate your patience. Thank you.
★★☆☆☆okori samuel· Jan 29, 2026
It's a great app. I use it for mobile money. There's a challenge, however. It's impossible to liquidate float. I wish you get people who help distribute both cash and float
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