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Am I going to countable years with chap, but no compliaing with the service s everything Gum ite.
★★★★☆Emmanuel Otim· Feb 11, 2026
The app is good but the issue is float topup which is highly charged except for equity bank deposits, at least if they can introduce free stanbic bank deposits it would make work easier for us because equity is always in urban areas. And also introduce free float sharing from MTN or airtel money service I recommend this to make our life easy
★★★★★WEITING IBRAHIM· Nov 28, 2025
Chap chap has enabled me transform my life in that I have raised tuition, and fees for my brother. Thank you management.
★★☆☆☆okori samuel· Jan 29, 2026
It's a great app. I use it for mobile money. There's a challenge, however. It's impossible to liquidate float. I wish you get people who help distribute both cash and float
★☆☆☆☆Henry Naturinda· Oct 13, 2025
Any time an agent writes to you, you start by saying you regret their bad experience, I would suggest that you stop regretting and improve on your system because personally am also regretting choosing chap. When we call in for assistance, the lines will either be off or busy the whole day. You are too slow, like too slow to resolve issues affecting agents but too quick to suspend someone's account. I and other agents in this area we regret using chap. The app is no longer reliable.
★☆☆☆☆Naddamba Harimah· Apr 14, 2026
Am here to complain about your services, I did a payment of national water 3 times and showed failed, but money was deducted from my account and did not send a message of deduction, when I chatted them, they said the transaction was successful but remember I had asked them the reversal to my account coz I had given back the money to the customer already, I complained since 15 march but didn't get help, today my customer came back claiming national water reversed the money but chap took it back.
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Technologies used by ChapChap Agent
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