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This review is based on my 5th experience since my purchase of a carrier inverter AC in 2023. Every time I booked any service (preventive maintenance/ repair) on the app, it was resolved either on the same day or the next day. I see many negative reviews here, and I am countering none, but looks I am lucky that I have got a decent authorized service center near me.
★★★★★niranjan Padhy· Oct 3, 2024
Worst company and poorest service. It's a mistake to purchase 3 ACs. Now I am stuck. Don't know the serve center address from the company's WA. Please don't make mistake of purchasing Carrier ACs
★☆☆☆☆Ravi Gupta· Apr 16, 2025
Third class service. Please don't buy carrier Ac.....15 din se service k liye complaint kiya koi response nhi aata
★☆☆☆☆Debashish Kumar· Jul 21, 2025
Useless app for a useless company with the worst customer service in the world. Don't buy their ACs. Even 1980s coolers work better than them. Got delivered to new ACs in sweltering 40 degrees, both without Gas. Now I am having to languish between Carrier's non-existent service and Flipkart to sort this out. Been 20 days already. Won't recommend to my worst enemy
★☆☆☆☆PRASANTH· Apr 8, 2025
Ver the worst app they mentioned an app bar cord in split ac but doesn't work correctly and scanning option is there bot not working at all. So please don't buy carrier products.😫
★☆☆☆☆Shabbir Ahmed· Feb 22, 2026
Worst Company and worst product, never buy from them as AC will stop working in 1 to 2 years and their service centers are even worst and very unhelpful. Go for other brands and don't get in this trap.
Google Play Rankings for Cool Connect
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Technologies used by Cool Connect
Cool Connect is requesting 32 permissions and we don't have library information (yet).
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Each subscription will automatically renew 3 days before the expiration date for
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