Dak Sewa - India Post Customer Service and Support
About DAK SEWA
DAK SEWA is a productivity app developed by Centre for Excellence in Postal Technology.
Download Statistics
DAK SEWA has been downloaded 2.5 million times. In the last 30 days, the app was downloaded 180 thousand times. It is ranked in the top 100 productivity apps.
User Ratings
The app has no ratings yet.
App Information
DAK SEWA is FREE to download. The last update was on February 8, 2025.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play February 2025.
Description
Dak Sewa, the citizen centric android Mobile application of Department of Posts developed by Centre for Excellence in Postal Technology.
The app provides the following facilities: 1) Tracking 2) Post office search 3) Postage Calculator 4) Complaints Management 5) Insurance premium calculator 6) Interest calculator
Brief description of each facility is given below:
TRACKING: The tracking facility is made available on this mobile app for the following types of mail items. • Speed Post • Registered Letter • Insured Letter • Value Payable Letter • Insured Value Payable Letter • Registered Packets • Registered Periodicals • Registered Parcel • Insured Parcel • Value Payable Parcel • Insured Value Payable Parcel • Business Parcel • Business Parcel COD • Electronic Money Order (e-MO) The users can view the status of the above mentioned type of articles by entering the articles number and touching the Track button.
POST OFFICE SEARCH: • By entering first four character of the name of the Post office or by entering the Pin code of the office the users can get a list of matching Post offices. By clicking again on the row the user gets the details like Name of Post office, Street address (location), contact details of the Post office (where ever available) for the selected Post office. The name of the Division and contact details. • Pincode search has feature to find nearest post office, locating post office on Google Map and Making call to Post office.
POSTAGE CALCULATOR: The app will calculate the Postage (tariff) based on the weight entered by the user for the following items. • Ordinary letter • Speed Post* • Registered letter • Ordinary Parcel • Registered Parcel • Registered book packet • Registered book packet containing Printed books • Ordinary Registered book packet • Ordinary book packet containing Printed books • Book packets
*Domestic Speed Post Tariff depends on distance between place of origin and destination. • Based on tariff there are 5 slabs of tariff viz. local, up to 200 KM, 201 to 1000 KM, and 1001 to 2000KM and above 2000KM. The calculator shows the tariff for all categories.
COMPLAINTS MANAGEMENT Complaint Registration, Tracking and Disposal with Alerts at various stages of processing.
PREMIUM CALCULATOR The Department is offering various types of Life Insurance Policies through Postal Life Insurance and Rural Postal Life Insurance. The users can check the premium payable for all the eligible types of Postal /Rural Postal Life insurance Policies on the basis of the input entered.
INTEREST CALCULATOR Post office is offering different types of Small Savings Schemes as mentioned below: • Sukanya Samriddhi Yojana • Recurring Deposit • Time Deposit (1 year, 2 year, 3 year and 5 year) • Monthly Income Scheme • Senior Citizen Savings Scheme • National Savings Certificate • Kisan Vikas Patra • MSSC
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Excellent app, as postal employee, regular in use great efforts made by administrator, 👍 very helpful for all vertices.
★★★★★Suleman Abdullah· Dec 4, 2025
Password reset issue create password problem and kyc problem Adhara
★★★★★Venugopal Uppuluri· Dec 4, 2025
GOOD OPPORTUNITIES FOR PEOPLE TO USE PLI/RPLI. LIFE IS GOOD FOR SECURITY AMONG TO COMPARE PRIVATE COMPANIES, GOOD RELAX & ENJOY HAPPINESS TO USE LOW PREMIUM AND HIGH BONUS FOR BELOW POVERTY LANE PEOPLE AND MIDDLE CLASS PEOPLE. THANK YOU. UPPULURI VENUGOPAL.
★☆☆☆☆rahul astoliya· Dec 3, 2025
App Open Nhi Ho rha Usb debbing ka issue dikh rha he
★☆☆☆☆Taniya Ashrafi· Feb 2, 2026
App Adaline se kya hoga sir agar aapke yaha k staffs ko hi sahi nhi karenge mera parcel 29 ko hi app me diliverd kar diya hai but abhi tak nhi diya aur Post office visit karne k baad bhi tapas BHE diye k mil jayega but koi response nhi hai abhi tak aur na kisi aur app par Instagram pr bhi koi reply nhi
★☆☆☆☆Ameet Thakker· Aug 7, 2026
Useless. App PICKUP SERVICE NOT WORKING Can't BOOK ANY DOMESTIC BOOK OR INTERNATIONAL. ALL ERROS COMING IN APP. VERY USELESS AND FULL OF BUGS. COMPLAIN FORM IS MADE SUCH THAT ONE CANNOT COMPLAIN
★☆☆☆☆syed faisal· Aug 12, 2026
Worst experience what is the fun of aap when parcel is not getting delivered on time switch to private service
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