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I highly recommend this rental Agency; they were indeed 100% right when they said their process is entirely digital from beginning to the end. My interaction with them from previewing Studio options with their 360° view, applying for the space and contract signing, settlement of Rental Deposit was flawless. Now all is set for me to move into my apartment space in Wilhelmsburg-Hamburg. I highly recommend.
★★☆☆☆Ádám Gulyás· May 19, 2025
The user interface could be more convenient, butte real problem is the app cannot connect to the server a lot of times.
★☆☆☆☆Jakob Sandach· Sep 23, 2022
Absolute catastrophic customer service. Nobody reacts to the emails. According to Simmered integrated email system is their primary communication method.
★☆☆☆☆Mary S· Oct 8, 2022
Unresponsive app, hotline is the only way to reach anyone but staff isn't well-informed and their only response is passing on whatever issues you might have and then never hearing back. I received no confirmation of the payments I sent, then literally the day before the start of my contract been told the place is no longer available. At least the refund is in progress.
★☆☆☆☆Andrea Mocchi· Jun 26, 2023
I don't recommend them. I sent the application for a studio rent in Vienna compiling everything asked for. I got an automatic answer saying to wait up to 5 days for processing. Almost three weeks passed without news, I tried to contact them, for my availability also for other options eventually that are listed as free on their site. No email and no phone number only the app. I tried to send a message through the app, did not work. In the meanwhile I lost some other studios. Bad
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