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Hello, the driver was soo good, customer etiquette was great, he was driving careful, well self-disciplined, today I was shocked to see one of Dreamline driver, who doesn't chew mogaka and smoke, anyway, this was the best ride, I ever got since I started using Dreamline.my all-time bus thanks for maintaining your buses . I used morning bus frm Nairobi to Mombasa 10am arrived in mombasa at 7pm 👌👍🏻🙏
★★★★★Benji. Mulwa· Dec 16, 2021
Travelling by bus is the best experience a customer can be satisfied. The best class is yutong air best bus ever
★☆☆☆☆Niko Gichana· Feb 4, 2025
This was the worst experience using a bus in my life. How does a bus leave someone who was in their office along Mombasa road one hour prior to departure time, make them follow the bus with a motorbike to mlolongo and still offer no apology? The staff was unhelpful and rude and all he could tell me was follow the bus with a bike. I wasted over 1000 shillings and 3 hours of my life on a bodaboda to go to mlolongo only to still not get the bus no money back. The CUSTOMER CARE DOES NOT PICK CALLS.
★★☆☆☆Dorice Nafula· Nov 8, 2023
Got the worst seat ever. My back hurts like hell 😞. Otherwise other things are fine
★☆☆☆☆Alladina Noorani· Nov 7, 2019
Worst bus ever. Don't book dreamline. They make you wait an hour loading cargo, seats don't recline and AC buses don't have AC
★☆☆☆☆The Dan L Gor· Nov 13, 2023
Dreamline bus travelling from Nairobi to Upcountry is the worst. Especially VIP. Wasted my 3500. I learned from experience.
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