Edward™, Your Virtual Host was a travel & local app developed by Edwardian Hotels. It was removed from Google Play Feb 28, 2024 and is no longer available for download.
Download Statistics
Edward™, Your Virtual Host had been downloaded 12 thousand times before it became unavailable.
User Ratings
Edward™, Your Virtual Host was rated 3.04 out of 5 stars, based on 23 ratings.
App Information
Edward™, Your Virtual Host was free to download. The APK download size was 18.98 MB. The last available version was 51. The last update was on March 2, 2022.
Technical Requirements
Edward™, Your Virtual Host required Android 4.3+ or higher. The app had a content rating of Everyone. The app had been available on Google Play September 2018.
Description
Edward™, the virtual host, is a Chatbot application that enables Edwardian Hotels London guests to obtain personalised information and assistance. The app enables our guests to enhance their experience and get their questions answered faster and their requests for service directed to the right hotel staff instantly.
Edward™ is able to answer over 1200 topics from information about the hotel such as the address, the nearest train station, the opening and closing times of restaurants and bars to the local attractions and how to get there.
Edward™ is also able to help you with specific information about your reservation such as packages included, departure date and time, arranging upgrades, adding extra amenities, booking transportation, ordering room service and much more.
Edward™ allows you to ask questions and make requests in your own natural language.
If Edward™ is not able to help, he knows who, at your hotel, can help you and asks them to get back to you. Not only that, Edward™ keeps monitoring whether they have got back to you in a timely manner and if necessary escalates your request all the way up to the general manager.
Edward™ is designed to assist our hotel staff in making your stay with us a memorable one.
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Comments on Edward™, Your Virtual Host for Android
★★★★★
Best app. Innovation to the next level.
★★★★★
Only 1 word. AWESOME. Answers all the queries on the GO....
★★★★★
It's helping me, but it vant take som time to get answer sometime
★★☆☆☆
Would be a huge help, if they could add some extra country codes, for example: Austria (43)🇦🇹. 😅 Not able to use it otherwise... Or what it is about exactly.
★★☆☆☆
Just keeps saying, "Unable to connect." There is no option on the country, so I'm not sure if that is the issue.? Seems like this app isn't very reliable, judging from the recent comments!
★★☆☆☆
Rubbish. Won't accept the reservation details and literally no help function. Annoying and frustrating.
Technologies used by Edward™, Your Virtual Host
31 permissions·18 libraries
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