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Amazing idea & app to use. Primarily for Weimar, Erfurt & surrounding Thuringia region. Very easy to follow, in terms of set-up, and very fair - calculates price from exact location to location: just remember to slide right & then left, respectively!
★★★★☆Dominique “Dom” Guinard· Nov 10, 2025
I've been a heretic fan since almost day 1. The app is super stable and works smoothly. The help desk is very efficient and always helpful. The only downside is the recent removal of Reka as a payment method. This forced me to move to the SBB Easy Ride instead. Please bring Reka back!
★★★★☆Александр Савиных· Sep 23, 2024
I got a message from Heretic telling me that I need to re-install my payment method. However, when I try to remove my PayPal payment method from the Heretic app, I get an error: "Something went wrong"
★☆☆☆☆Yury Kirienko· Aug 7, 2025
It does NOT combine multiple travels within one day into a single daily ticket: I was charged 205 CHF for two people, two long and one short journeys within the same day, while an unlimited all-Swiss daily ticket costs just 78 CHF (so it must be 156). Very frustrating.
★☆☆☆☆Sylvain Pelissier· Oct 11, 2025
Unusable right now. Does not take into account the half fare. Stops in the middle of a trip leaving you without tickets.
★☆☆☆☆Frank Brown· Jan 8, 2026
I used this app while visiting Neuchatel in Switzerland. My family was provided with promotion codes from the Neuchatel tourist bureau for free bus rides. We entered these codes into the FAIRTIQ app and thought all was well, but we (all four of us) have now been charged for all of our bus rides in the city. I contacted FAIRTIQ, and they offered to provide us with future credits, but they refused to reverse the existing charges. Now I will have to file a dispute with my credit card company.
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