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Worst customer service reps ever. You spend forever on the phone verifying with the representatives for all of them to give you conflicting information and overall not resolve your issue. I haven't even received my card yet, but I will be canceling since I can't imagine how bad it would be to get help once my card is here. Update: I finally canceled my account and received no confirmation I just have to wait a month and hope I get my closure letter and refund just terrible. DO NOT OPEN AN ACCOUNT
★☆☆☆☆Nick Edwards· Jun 3, 2025
The app don't show any balance or credit limit info. I have tried bothe the website and the app. When called in customer service tried to say card was not active. That was not true as was using card 3 days prior to calling in. customer service was no help in fixing.
★★☆☆☆Eric Thomas· Jan 20, 2025
Very rude and disrespectful behavior from customer service, specifically from Clair, who proposes to be a supervisor. Clair decided to find my situation amusing. I made a $350 payment to an on-time account, and now I have to wait 10 days for the payment to go through, even though the funds have cleared my feeder bank. This means my funds are in this nebulous limbo and no one seems to know anything about it. Then there's Clair. A supervisor. Who finds it amusing. Horrible behavior.
Google Play Rankings for First Latitude
This app is not ranked
Technologies used by First Latitude
First Latitude is requesting 0 permissions and we don't have library information (yet).
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.