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Works perfectly, does exactly what it says it will. The sounds quality is great and is very easy to set up
★★★★☆Bessie Wang· Nov 12, 2025
I've been using this app for 3 years. I like its features improving over time, including having extensions for each department of employees. I wish the extensions were as simple as pressing the number only instead of pressing # before the extension, which confused people. The call gets dropped quite often when a caller (or the one receiving calls) is moving, such as driving or on a train. I would like to have multiple admin staff doing two-way texting with clients if possible. Price is unbeatable
★★★★☆Adam Bridges· Jun 13, 2017
Suits my needs for my small business well enough so far. There's no texting to SMS, unfortunately, but you can text to other fongo users you've setup with your account. Some items that would really boost this to a 5 star level would be the SMS feature, settings hours of operation/employee hours, having auto attendant for after hour calls, and being able to upload recordings rather than having to record through one's phone.
★☆☆☆☆Aaron L. S. (林〇勤)· Sep 14, 2023
Cannot log in into the app by sending code from the dashboard. The fongoworks:// link is not recognized by Android as a link and then even if I copy and paste it into a browser, it just goes to Google Search.
★☆☆☆☆Shawn Diamond· May 28, 2026
The phone number was disconnected without warning even though it had been in use for years. No reply to the support request.
★☆☆☆☆Hao Y· Nov 14, 2024
I transferred two business phone numbers to Fongo Works Pro. They worked for a few days but now" the number you dailed is not in use" for no reason. None of our customers can call in, and we are losing lots of business! The only way you can contact customer service is by uploading a ticket and waiting for a response. I regret heavily switching to Fongo jus to save a few dollars. Now I am losing a thousand dollar a day! If you own a business like me, DO NOT RISK YOUR BUSINESS for a few dollar
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