FreshDirect: Grocery Delivery

★★★★★ Fresh direct is wonderful. The delivery people are always kind and the products are great. Customer service is very responsive if there are any issues.

★★★★★ Why even go to the store anymore? Express delivery rocks!! It takes me more time to go to the store, and you can't beat the prices.

★★★★★ Fabulous Fresh Direct!! Kept me though the pandemic and beyond. Truly appreciate you!👏🏽👏🏽👏🏽👏🏽🏆

★★☆☆☆ Eh. The app is useless. You can't place orders or even see past orders. If you log out, your cart empties. Don't waste your time with the app and just order for. The site.

★★☆☆☆ Run away, they'll take your money and tell you nothing when they don't deliver. I had an order paid for and scheduled to deliver. Some internal fraud alert canceled the order - they claim - but they did nothing to inform me and the charge is still on my account. I had to contact Customer Service 4 times before someone would at least acknowledge and explain their issue for the missing order. My account is now locked, my groceries never appeared. Atrocious. There are better services. Use them.

★★☆☆☆ The app froze on me. Lost over 20 items in my cart. Had to start over. I started over, and the app froze again. App is glitchy and unreliable. You need to hire new app developers. It's probably for the better since their prices are through the roof expensive and likely won't be ordering again. No wonder they're giving away 50 buck off promotions. They're 30 to 50 percent more expensive than even Whole Foods. That's pretty bad.