Customer Servicing App for Two-Wheeler Used Car & Personal Loan customers.
About Hero FinCorp - Customer App
Hero FinCorp - Customer App is a finance app developed by Hero FinCorp Limited.
Download Statistics
Hero FinCorp - Customer App has been downloaded 8.3 million times. In the last 30 days, the app was downloaded 130 thousand times.
User Ratings
Hero FinCorp - Customer App is rated 3.64 out of 5 stars. The rating is based on 59 thousand ratings.
App Information
Hero FinCorp - Customer App is FREE to download. The APK download size is 58.55 MB. The latest version available is 1.5.4. The last update was on June 8, 2026.
Technical Requirements
Hero FinCorp - Customer App requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2020.
Description
Minimum and maximum period for repayment. Minimum-12 Months Maximum-48 Months
Representative example of the total cost of the loan, including the principal and all applicable fees (for example, sample monthly payment, sample inter)
1. Loan amount (disbursed to the borrower) - INR 50,974 2. Total interest charge during the entire tenure of the loan - INR 14,782 3. Other up-front charges (break-up of each component to be given below) - INR 3,041 a. Processing fees inclusive of GST - INR 1682 b. Insurance charges(if applicable) - INR 974 c. Others (if any) - Stamp Duty (if applicable) - INR 1359 Net disbursed amount ((1)-(3) - INR47933.
4. Total amount to be paid by the borrower (sum of (1) & (2))-INR 65756
Hero FinCorp, one of the fastest growing NBFCs of India, announces the launch of its exclusive Customer Servicing App for the customers of its Retail Loan Products - Two-wheeler Loan, Used Car Loan, Loyalty Loan & Personal Loan Customers.
All our products and processes are designed as per customer's requirements, but we understand many of our customers face issues or need help to resolve their queries. In our constant journey to achieve customer delight, we were earlier offering call centre, email and our offices as channels for queries and issues resolution.
Loyalty Personal Loan : Now we are providing the Loyalty Personal loan plan for our Existing Customers. Where Customers can do the complete digital onboarding journey through mobile App.Customer has to follow below given steps to complete the journey. 1 - Only Existing Loyal customers can avail this offers. 2 - Customer just have to select the Loan Amount and tenure. 3 - Customer can choose the insurance(optional) from the app. 4 - Customer has to validate his address and himself by face match and liveliness check. 5 - Customer has to validate his existing bank details. We will validate his bank account at our end as well. 6 - Customer has to complete his E- mandate & E-Sign(Using clickwrap) for loan onboarding.
Customer Servicing : Our customers can get faster resolution of their queries in few clicks. 1.Request for Welcome Letter and Loan Repayment Schedule 2.Get EMI related Details and Alerts 3.Details on Bounced EMI and Penal Charges 4.Statement of Account (SOA) 5.Request for No Objection Certificate (NOC) post the loan Closure 6.Pay EMIs Online(Wallets, Netbanking etc),Offline(Payment centres) 7.Register or Switch the Mandate for Loan Repayment 8.Update asset details for TWL & UCL Loans 9.Pay Advance EMI 10.Request to Foreclose Loan This App is the simple, fast and convenient way to resolve all your loan account related queries. Now you don’t need to call our call centres, send email queries or visit our offices to get your issues resolved.
Benefits and Risks Financial crisis and emergencies are uncertain. Thus, it is prudent to keep a loan app handy for online application of instant loans for such exigencies. Get Loyalty loan up to ₹2.5 Lakh (depending on your credit score) disbursed to your bank account.
Data Privacy & Security Your privacy is our top priority. We have taken best in class security measures to ensure your data is protected and safe during transfer or any other activity. The data is transferred from the Hero FinCorp loan app to our servers over a secure HTTPS connection through SSL encryption. We have implemented multiple layers of security including, but not limited to, firewall, security groups and token authentication to control access of the APIs. To make an informed decision on your loan application, we may share some of your data with registered 3rd party services. However, we will share this information only with your prior consent. To know more about our privacy policy, click https://www.herofincorp.com/data-privacy-policy
Contact us at customer.care@herofincorp.com
Recent changes: Implement new KYC feature Bug fixes and enhancements
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Comments on Hero FinCorp - Customer App for Android
★★★★★Akhil tech· Jun 28, 2026
HERO SUNCORP APP makes daily financial tasks feel easier
★★★★★Ajay Yedke· Jul 10, 2026
Very easy process and quick disbursement thanks for staff support and company trusted 👍
★★★★★Alish Singh· Jul 6, 2026
My last experience was very good, fast process, fast disbursement every thing clear
★☆☆☆☆Luckyrajsinh Jadeja· Jul 6, 2026
Very bad experience bad company poor customer service no one can help and replying properly I maintained sufficient balance to my Bank account and my emi bounced to reason insufficient balance I suffer from last two months but no one help and not figure out my problem please be aware from this company
★☆☆☆☆Rajesh Jethva· Jul 5, 2026
Does not work properly makes phone hanged can't do any transaction and get any information about the loan and emi
★☆☆☆☆Roshan Gupta· Jun 20, 2026
I am unable to get my NOC... I wrote multiple mails to their customer care, and I always get a reply that your query has been resolved, but I am unable to get my NOC...very bad customer care service 5 people found this helpful
★☆☆☆☆Kumari Naresh kumar· Jul 1, 2026
My auto debit account blocked then my amount how to pay my cibil also less total my CIBIL loss don't use thiss app friends
Google Play Rankings for Hero FinCorp - Customer App
This app is not ranked
Technologies used by Hero FinCorp - Customer App
Hero FinCorp - Customer App is requesting 43 permissions and is using 41 libraries.
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
