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After my dad became sick and then passed away last year, I used this app each month to easily pay the electric bills for the house. I found this app to be very easy to use. I also appreciated the useful information about the daily, monthly, and yearly usage.
★★★★☆Cris M· Aug 15, 2025
READ THIS BEFORE YOU REGISTER Eventually got there What you need to know. What they don't tell you in the app. You CANNOT use the old account number from the old bill format to register. You should call the automated number to get the new account number. ALSO get your new bill balance because you need both to complete registration. My new balance was only for 7 days which means with the new app/changes your payment date may be different too.
★☆☆☆☆Jean Mcelyea· Sep 22, 2025
I can't seem to get through on the app or phone call (even when I reach actual person) to pay my bill. I follow the props, and it's like you've lost my account. You can't find me by acct. Number, phone number, caller ID or whatever. This is NOT simple, I'm trying to avoid any late fees or any other problems that'll come back to bite me, so what does one do????????
★☆☆☆☆Gwen Kriska· Sep 3, 2025
Everyone doesn't have access to the app. Some of us need the bill to be delivered through the mailbox please
★☆☆☆☆JP Henry· Aug 12, 2025
I don't know why this has to be a thing in the first place and also due to my account access being locked for 10 days for the update my bill was past due
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