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★★★★★
Loved the drivers and most of the dispatchers, but the timed runs were going bad for months plus if you used the app the day you needed it you were late had to book day ahead or had to know ahead of time to get there on time. Know you are going to wait otherwise they are the only cab company in the area
★★☆☆☆
My girl & I waited 3 hours. And, a dispatcher finally called us back, after I called in, and told Rosie, their bot, that I needed some1 to call us back. When she finally did, she lied, and said, that a driver was right here, in downtown Wheeling(5 mins away), and was on his way, to get us, right then, which they weren't. Another ½ hour went by, and I called back in, to Rosie, for a callback, from some1, again, but before I got that callback, from dispatch, our driver finally came. Wasted my day.
★★☆☆☆
Most of the drivers are beyond amazing! They're friendly, kind and always do there best they can to get you to your destination on time! As for the 2 dispatchers Chris and Darlene, they are terrible! I've never seen such unprofessional people before in my life! They're rude! They'll cuss at you, yell at you and hang up on you when they tell you your cab is on its way or should have already been there, and they're not!! As for jazzy she's an awesome dispatcher!
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