A simple, secure and convenient KYC solution that saves businesses time.
4.25·33,376 reviews·500,000+ downloads
About ID-Pal
ID-Pal is a business app developed by ID-Pal Ltd..
Download Statistics
ID-Pal has been downloaded 700 thousand times. In the last 30 days, the app was downloaded 13 thousand times.
User Ratings
ID-Pal is rated 4.25 out of 5 stars. The rating is based on 33 thousand ratings.
App Information
ID-Pal is FREE to download. The APK download size is 112.27 MB. The latest version available is 3.30.1. The last update was on June 25, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play August 2017.
Description
The simple, secure way to verify your identity with a business. Submit documents to ID-Pal from anywhere and get verified in under a minute.
The ID-Pal App
Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business.
How it works
Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business.
What we do
- Capture an Identity Document (ID)
We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute.
- Facial matching
We match the image from the document against the individual to confirm it is of a genuine person.
- Address Verification
We can verify the name and address from the ID.
To always ensure the safety and security of our app, we proudly hold:
**ISO 27001 Certification** - the leading international standard in Information Security.
**iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards.
Privacy Policy
ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel.
All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/
Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
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Very quick, straight forward. Great that you can just take a picture of relevant documents. It lets you know what documents are accepted for each option.
★★★★☆Ravindranarth Gor· Jun 8, 2026
Very nice easy quick in loading and fill up. Yes hope its quality stays same throughout
★★★★★C S Murphy· Jul 8, 2026
ID-Pal was extremely easy to use thank you team, great work.
★☆☆☆☆Paul Hasney· May 31, 2026
Had to take ID photo 10 times before app would accept. Had to edit name box and address. Whole process was frustrating and time-consuming. Needs to be an option to do on a computer not just on a phone for those people that do not use phones for anything but phones. Some don't do their life on horrible phones. I only ude my phone for calls and odd text. Most of the time it sits in a drawer with a flat battery. Hope I can now delete the cursed app.
★★☆☆☆Kumar Patel· Jun 8, 2026
Took 20 mins to complete a simple DL upload. Inconsistent captures, inconsistency when it detects glare or not, inconsistency with scanning.
★★☆☆☆Tyne Riddle· Jul 2, 2026
Doesn't recognize licenses and had to use my passport and retake perfectly good photos over and over again.
★☆☆☆☆Paul Manning· Jun 11, 2026
Awful, clunky, and flawed. Had to download APP 3 times and cannot accept utility bills or bank statements that apparently are more than 3 pages long. What world do these geeks live in!!
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