Leadrat Services

Leadrat Services – Smart Call Detection

Leadrat Services is an Android application designed to streamline call handling and lead management for sales teams, telecallers, and CRM users. It provides automatic call detection, recording, and instant access to lead information, helping you manage client communication more effectively.

Smart Call Detection
Leadrat Services instantly detects incoming and outgoing calls, displaying a popup with lead details like name, number, and source before the call is answered. This ensures you're always prepared for every conversation.

Automatic Call Recording
The app automatically records calls (subject to user permissions and local laws), allowing you to store important conversations and refer to them later for follow-ups, training, or compliance.

Auto-Open Lead Page
After a call ends, the app automatically opens the relevant lead’s detail page. This enables users to quickly update lead status, add notes, or schedule follow-ups without any manual search.

Quick Actions
Access common lead management tasks directly through the app’s quick action buttons. Update status, call again, or add follow-up tasks with minimal effort.

Real-Time Reports for Admins
Admins can view dynamic reports showing user activity, including current call status, total calls made, users on break, and idle time. Reports are segmented by hourly slots for better performance monitoring.

Accurate Call Logs and Durations
Call durations and logs are recorded precisely, even when the app is running in the background or opened after a delay. All call activities are reliably tracked for auditing and reporting.

Seamless Lead Integration
The app is tightly integrated with the Leadrat CRM, allowing data synchronization and instant access to lead profiles during and after calls.

Privacy and Data Security
Leadrat Services follows strict privacy practices to ensure your call data and lead information remain secure. Permissions are requested only as necessary to provide core functionality.