LuxTrust Mobile is an application used to generate OTP based on contextual data.
4.56·34,466 reviews·100,000+ downloads
About LuxTrust Mobile
LuxTrust Mobile is a business app developed by LuxTrust S.A..
Download Statistics
LuxTrust Mobile has been downloaded 460 thousand times. In the last 30 days, the app was downloaded 4.1 thousand times.
User Ratings
LuxTrust Mobile is rated 4.56 out of 5 stars. The rating is based on 34 thousand ratings.
App Information
LuxTrust Mobile is FREE to download. The APK download size is 43.01 MB. The latest version available is 4.24.0. The last update was on March 27, 2026.
Technical Requirements
LuxTrust Mobile requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2015.
Description
LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
WHAT DOES LUXTRUST MOBILE DO? LuxTrust Mobile allows you to: - Securely access our partner websites (banks, e-government, …) - Confirm and validate online financial transactions - Sign documents electronically directly - Perform various operations on guichet.lu
HOW TO ACTIVATE IT? If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app. If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
HOW TO USE IT? LuxTrust has three main modes: - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
- Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
- Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
OTHER FEATURES You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
DO YOU NEED HELP? If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: helpdesk@luxtrust.lu.
SECURITY NOTICE Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used. To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone. If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
ABOUT LUXTRUST LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.
Recent changes: You can now access the new Transaction History page from the main menu. It provides a clear overview of your handled transactions, including accepted, rejected, and expired transactions from any provider. Transactions are grouped by date and can be filtered for easier review.
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Very useful and smart way to connect securely to all your Luxembourg accounts, ranging from government institutions all the way to private banking. Better not forget your credentials though :p
★★★★☆Omobolanle Amure· Apr 16, 2025
My hearts beat faster when I use the app because I'm worried I will forget my pin code like I once did 😭🤧
★★★★★Jean-Michel Collas· Jun 2, 2026
Lux trust WORKS! And it can't be more secure than it currently is. I insist. I've just had a problem with my authentication code that I couldn't remember, and they've helped me in the most courteous way. The assistant was NOT a robot, his name is Joe, and he did his job remarkably efficiently. Thank you!
★★★★☆Serge Marelli· Feb 3, 2026
Simple to use once it's correctly installed and configured. Yes, there were a few technical issues lately, but it still works fine.
★☆☆☆☆Johnny McGyver· Jun 22, 2025
App no longer works since the last update. Unfortunately the app relies on forced Google dependencies. An app that is necessary for essential tasks such as banking or public administration should not have these dependencies. It is possible to develop apps without these forced dependencies. Please change the app to its previous behavior.
★☆☆☆☆tol Man· Apr 26, 2026
Does not work (v4.7) on Graphene OS, showing a misleading error that the device is rooted. Which it is not.
★☆☆☆☆First name 573 Last name 573· Jul 29, 2025
Works in 2025 with my old unsupported unsecure phone (Android 10, security patch level 2022)... Broken with a new phone with the latest security updates (Android 16, July 2025 security updates, Graphene OS). (Lux trust 4.18, probably a half-baked version) The app complains about "rooted", but my phone is not rooted. The support website also says "not jailbroken"; my phone is not; actually, it's even "Android Boot Verified". A dozen of banking apps, and ItsMe and EU-Login work on the same phone.
★☆☆☆☆Cari F· Jul 15, 2025
Piss poor if you need to use any service whilst not living in Lux. There needs to be more login options other than having to call LT directly - what would deaf people do? I am now unable to access my Snet mobile banking because LT blocks my login, which worked for years. No other options to authenticate myself - I don't have a token, eID or other means to login. I can't download the app to my laptop, I don't own a second phone. Dreadful, awful service.
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