Mahir Rider App

MahirRMS Rider is the delivery app for riders working at restaurants that run on MahirRMS. It puts your shift, your orders and your cash in one place, built to be used quickly on the road.

Your account is issued by your restaurant. Sign in with the email and password your manager gives you. There is no public sign-up.

START YOUR SHIFT
• Check in and check out with one tap, with an optional note
• See today's summary: check-ins, check-outs and your activity for the day

YOUR ORDERS
• Orders assigned to you appear as soon as the restaurant sends them
• Each order shows the token, items, amounts, and whether to collect cash or it is already paid
• Call or WhatsApp the customer, or open the address in your maps app
• Pick an order when it leaves the counter and deliver it at the door
• Follow the timings for every order: placed, picked, delivered, and the time promised to the customer
• If your restaurant allows it, pick ready orders yourself or carry two or three orders in one run

AT THE DOOR
• Confirm the cash you received
• Take a door photo or enter the customer's four-digit code when your restaurant requires it
• Mark an order as could not deliver when the customer can't be reached, with an optional reason

CASH
• See the cash in hand and the orders it came from
• Hand in cash at the counter and follow it until the cashier confirms
• Look back at previous hand-ins and, if your restaurant shows them, your earnings

WORKS WITH A WEAK SIGNAL
Check-in, check-out and deliveries made without a connection are saved on the phone and sent in order as soon as you are back online. The app always shows how many actions are waiting.

LIVE LOCATION
If your restaurant uses live tracking, the app shares your location only while an order is out with you, so the restaurant can follow the delivery. Sharing continues with the app closed, with a notification on screen the whole time, and stops after your last delivery, at check-out or when you sign out. The app explains this before asking for permission.

ALSO INCLUDED
• Order updates by notification
• Report a problem to your restaurant
• Your delivery performance
• Light, dark and three looks to choose from
• Change your password in the app

Your restaurant decides which features you see. Anything it switches off simply does not appear.

MahirRMS Rider needs an active rider account on a MahirRMS restaurant.

Recent changes:
What's new
• New tab comes first; one search box finds an order by token, name, mobile or unique ID.
• The out-for-delivery card is shorter, so Deliver is always on screen.
• A banner tells you when location sharing or notifications are off, with a button to fix it.
• When the counter marks you back, the app says so; a duty left open from yesterday asks you to check in again.
• Off duty the app stays quiet and saves battery.