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The interface isn't intuitive, but easy enough to use after you get the hang of it. Payment can be a pain, because the app demands you enter your card's CVV code before every purchase. It would be nice if the app were interoperable with Google Pay the way the iOS version is with Apple Pay.
★★★★☆Winston Stone· Jun 12, 2025
Works ok if you use regularly. Bit if you don't it can't find your account.
★★★★☆Edward Frenze· Oct 6, 2024
Quick and easy to use. Doesn't show update in real time. There are often delays in current Train schedules changes and/or delays.
★★★★☆Eric Dyke· Jul 27, 2024
It's certainly better than having to use a kiosk and printing out a paper ticket 🤷 You pick your origin and destination, the app lists all the price options for the specified trip and lets you purchase the appropriate ticket. It even lets you buy the Cape Flyer or Weekend Pass if you prefer. Conductors then scan activated ticket bar codes on the train.
★★☆☆☆Michael Lavoie· Feb 28, 2026
App forces you to buy a ticket before saving a card. Also doesn't integrate with Google Pay.
★★☆☆☆S&D (Steve)· Sep 13, 2025
The MBTA ticket app works well enough, but has one huge problem, for me. On my Pixel 8 Pro, with '3-button navigation' set, ticket places a button ('View my Account') at the bottom of the screen ON TOP of the three button navigation buttons. As a result, I can never select the ticket button, no matter how careful I am to try to touch only the ticket button. I haven't found any Pixel settings that fix this. Web searches have not been helpful, either.
★☆☆☆☆Steve Sobel· Sep 11, 2025
It's an utter embarrassment that this app was even released. Clearly it wasn't tested on android. Critical buttons in the app (like login) are placed underneath android interface buttons like home and back, making them inaccessible and therefore rendering the app unusable. Not a great experience as a visitor to Boston trying to get train tickets.
Google Play Rankings for MBTA mTicket
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Technologies used by MBTA mTicket
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