Mixradius Customer Portal is a tools app developed by Mixradius ID.
Download Statistics
Mixradius Customer Portal has been downloaded 3.3 thousand times. In the last 30 days, the app was downloaded 1.1 thousand times.
User Ratings
The app has no ratings yet.
App Information
Mixradius Customer Portal is FREE to download. The APK download size is 29.40 MB. The latest version available is 1.0.16. The last update was on August 23, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play since June 2026.
Description
Mixradius — Official ISP Customer App
Manage your internet subscription from anywhere. Mixradius is the official customer app for Internet Service Providers (ISPs) using the Mixradius platform. One app for all your internet service needs.
🏠 Service Dashboard Overview of your internet service — connection status, expiry date, quota & online time usage, and recent session history — all in one screen.
💳 Online Bill Payment Pay bills directly from the app via bank Virtual Account, e-wallets (DANA, GoPay, OVO, ShopeePay), QRIS, or retail outlets like Alfamart & Indomaret. Real-time payment notifications.
🎫 Hotspot Vouchers Buy hotspot vouchers 24/7 from the app or scan physical voucher QR codes. View your purchase history and active vouchers anytime.
📊 Usage Tracking Real-time tracking of quota and online time. Transparent session history for better bandwidth control.
📶 Self-Service WiFi Change WiFi SSID and password directly from the app without contacting customer service.
🆙 Plan Upgrade View available plans and upgrade anytime. Automatic pro-rata calculation for transparent pricing.
🎟️ Support Tickets Submit support tickets, track status in real-time, and reply to technician messages from the app.
🔐 Secure Login Secure login with OTP verification via WhatsApp or email. Self-service password reset without contacting admin.
🔍 Easy ISP Discovery Find your ISP by scanning the QR code on your customer card, or enter your ISP code manually.
Who Is This For? Designed for ISP customers who want: • Quick access to subscription info • Pay bills without queuing at the office • Buy hotspot vouchers 24/7 • Efficient support communication • Self-service WiFi network control
Supported Service Types Hotspot · PPPoE · DHCP · Static IP
Why Mixradius? ✓ Official app from your ISP — not third-party ✓ Multi-language — Indonesian & English ✓ Real-time notifications via WhatsApp & email ✓ Regular updates with new features ✓ Data stored securely on your ISP's server
Getting Started 1. Install the app 2. Scan the QR code on your customer card, or enter your ISP code 3. Log in with your customer ID + password 4. Start managing your internet service
Having trouble? Contact your ISP's customer service, or use "Forgot Password" for self-service reset.
Mixradius is an ISP management platform used by many internet providers in Indonesia. This customer app is the official bridge between you and your ISP — all transactions and communications remain within your ISP's scope.
More info: mixradius.com
Recent changes: Fixes & improvements: • Ticket categories now match the system: General, Billing, Technical, Account, Network • Fixed dark mode on the ticket detail screen • Closed tickets now show an info notice and a "New Ticket" button instead of the reply box • Fixed text alignment on the voucher period filter
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
