Mobile ZAC is a productivity app developed by Zultys, Inc.
Download Statistics
Mobile ZAC has been downloaded 18 thousand times. In the last 30 days, the app was downloaded 560 times.
User Ratings
Mobile ZAC is rated 2.47 out of 5 stars. The rating is based on 61 ratings.
App Information
Mobile ZAC is FREE to download. The last update was on May 7, 2025.
Technical Requirements
Mobile ZAC requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2024.
Description
Wherever your job takes you, make your mobile device your business phone.
Mobile ZAC allows remote and mobile employees to manage business communications while utilizing the same tools as Zultys Advanced Communicator (ZAC) and our browser-based Web ZAC. We bring significant cost savings and reliability to our customers by including our mobile app with every user bundle for every Zultys system.
Feature Overview: • Support for AI Tools: Real-time closed captions, real-time sentiment analysis, and live transcription with searchable post-call transcripts. • Mobile Network Calling: Place outbound and receive inbound business calls over your mobile carrier network. • Department Filtering: Quickly filter company contact list by department or sub-department, and hide system services like auto attendants and call groups. • Single Sign-On (SSO) Support: SAML SSO has been developed and tested with Entra ID and ClassLink, with the potential to support other identity providers such as Okta, Duo, Auth0, and OneLogin. • Inbound and Outbound SMS and MMS for Call Group Agents: Agents in Operator, ACD, and ICC groups can send and receive SMS and MMS messages. • Web Chat for Call Group Agents: Agents in Operator, ACD, and ICC groups can now receive real-time message notifications from website visitors and respond. • Video Conferences: Easily host or join a conference, whether it’s for a group or one-on-one. Choose from three different modes to match your preferences: Speaker, Grid, or Pin an individual user. • Scheduled Conferences: Now users can view, join, and schedule conferences directly from the mobile app. • Call Logs: You can view complete phone call records and review the call history. Easily find the exact information you need with new filter and sort options. • Emojis: Elevate your conversations with native emojis. • Call Attached Data: Accessing and completing Call Attached Data while on the go is now easier than ever. • Retrieve Call: Move an active call from one device to another quickly and effortlessly. This feature gives you flexibility and an uninterrupted call experience. • Agent Roles & Queue Monitor: Agent roles and queue monitor have now been added for call center functionality on the go.
More Feature Highlights: • Access Call Attached Data, recordings, transcripts, and voicemails from the call log • View presenter screen sharing for one-on-one and conference calls • System speed dial access • Ability for users to reply to and forward any message • Password reset link • Network switching between cellular and Wi-Fi networks while maintaining calls • Real-time presence status and presence notes • Instant message with internal and external parties with IM alerts • SMS support • Call group support
Mobile ZAC is supported on systems running MX version Release 17 and above. Access to the latest capabilities requires MX Release 19.
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Great application for staying connected and collaborating with your peers and clients. Similar look and feel as the desktop ZAC, making getting up to speed a piece of cake.
★★★★★T· Nov 18, 2024
I’ve been using Mobile ZAC for a while now, and I’m very impressed with how easy it is to use. This app has truly made my life easier and more efficient. The user interface is clean and intuitive, and I love how it streamlines my communication, whether for work or personal use. The features are robust yet easy to navigate. This app makes managing my calls, texts, and meetings so much easier every day. I highly recommend this to anyone looking to improve their productivity and communication!
★★☆☆☆Dru Taylor· May 24, 2024
Thought this would be the solution to the old Zultys app, but it's not there yet. Here is my list: if you are on a call group and someone answers the call it still rings on the app for a long time. When you answer, the call drops of course because someone already answered it. It constantly drops or doesn't connect legitimate direct calls. Messaging works well. Takes forever to open because it's pulling in the entire contact list. The ability to select and delete multiple voicemails is nice tho.
★☆☆☆☆Amanda Trotter· May 27, 2025
Ever since the update calls ring once and go straight to voicemail. Very frustrating and unprofessional considering I have to use this for work.
★☆☆☆☆Christopher Valentino· Nov 12, 2025
"Connection to the phone system is not available." IT can't get this to work. Cannot log in. Completely useless app.
Google Play Rankings for Mobile ZAC
This app is not ranked
Technologies used by Mobile ZAC
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