My Smart City has 380 thousand installs. It doesn't have enough ratings yet to judge what users think.
My Smart City is made and published by
Acumen Software.
AppBrain is an independent app data site and isn't affiliated with Acumen Software.
The app name, icon, screenshots and description belong to Acumen Software and are shown as
published on Google Play.
About My Smart City
My Smart City is a productivity app developed by Acumen Software.
Install Statistics
My Smart City has been installed 380 thousand times. In the last 30 days, the app was installed 780 times.
User Ratings
The app has no ratings yet.
App Information
My Smart City is freely available from Google Play. The app size is 138.95 MB. The latest version available is 2026.42.0. The last update was on October 13, 2026.
Technical Requirements
My Smart City requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since December 2021.
Description by Acumen Software(from Google Play)
Connect to your city like never before! Book service providers (gardeners & domestic cleaners) report municipal concerns (potholes, power outages, etc) & more.
The app that places YOU, the citizen, at the centre of innovation in your city. Welcome to My Smart City!
Report maintenance concerns with your local municipality, find out what is happening around you, engage your community, and get rewarded. From reporting potholes, getting instant load-shedding updates to finding out what events are happening near you, and much more!
- NEW FEATURE
Search, review, and book service providers near you at the tap of a button. Now you can find skilled, trustworthy, and reliable service providers in your area with the My Smart City App. From friendly and professional domestic cleaners to premium gardeners that are ready to assist YOU. Book a provider, track their movements, and have full control. Premium service at your fingertips.
Download the My Smart City App today for these and many more amazing features!
Recent changes: Petition creation flow made smoother and some UI enhancements!
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Dear My Smart City, I hope this message finds you in good health and high spirits. I am writing to express my sincere gratitude and appreciation for the exceptional efficiency your team has demonstrated in addressing our community's concerns. Your prompt response to our previous requests regarding street lighting issues has made a significant difference in our neighborhood. The streetlights that were recently repaired have restored safety and security to our streets.
★★★★★Mohamed Dedat· Jul 11, 2026
Easy to log a call. However, the question remains to be seen, when these useless CoJ entities will actually execute on these calls
★★★★☆Mishan Amithab Kasiparsad· Apr 23, 2025
The app is good for reporting purposes. The handling of reported issues, however, is still to be determined. Both my reports (traffic lights off) took months to get closed, but the traffic light in one of those 2 reports is still not functioning. I've logged another report today about potholes... let's see what happens 🤞🏼
★★★★★Dyane Goosen· Apr 15, 2026
Love this app, makes dealing with the municipality so much easier
★★★★★C.David Uyt· Mar 30, 2025
Excellent Service with this App From the CCT as it helps when Electricity's been down. You send them the complaint, and you are kept up to date via SMS from the CCT. I have had many service requests activated via this App and have had brilliant service from it for free.
★☆☆☆☆Miguel Chan· Aug 15, 2026
Many reported issues on My Smart City App are 99% never attended by City of Johannesburg and its relevant department and most of the time after a few months or sometime over a year since logging, will receive an email to confirm the job completed and yet nothing has been done, My Smart City App is a great concept except it is not being used efficiently and issues are not resolved timely, City of Johannesburg could be more honest to its rate payers by maintaining our city for our children
★☆☆☆☆Guy Regnard· Feb 11, 2026
Unintuitive. Search function buggy. Backend connection with municipality does not relay all details such as images and location so end user (municipality side) in the dark as to the exact nature and whereabouts of the problem. One work around is to paste a Google Maps location in the details section, this combined with the category and subcategory gives the municipality a chance to find the issue on the ground.
★☆☆☆☆Carl Megit· May 31, 2025
Great idea but completely useless. Logged a report that water is off issue has been resolved. No feedback on issue - ticket is still open. Now 3 days later the water is off again. Previous ticket that was resolved is still open, and I'm logging another one - probably won't get feedback wither. More reliable to just call the city and log a ticket with them directly, so the app is redundant
Google Play Rankings for My Smart City
This app is not ranked
Technologies used by My Smart City
19 permissions·58 libraries
Subscribe to see full permission and library details
Frequently asked questions about My Smart City
Is My Smart City free?
Yes. My Smart City is free on Google Play.
Is My Smart City still available?
Yes. My Smart City is on Google Play, and the last update we saw was on October 13, 2026.
Does My Smart City contain ads?
No. Google Play does not list My Smart City as containing ads.
What Android version does My Smart City require?
My Smart City runs on Android 5.0 and higher.
How large is My Smart City?
My Smart City is 138.95 MB.
Is My Smart City suitable for children?
Google Play rates the content of My Smart City as suitable for everyone.
How many times has My Smart City been installed?
Google Play lists 100,000+ installs for My Smart City.
Who made My Smart City?
My Smart City was developed by Acumen Software. It is listed in the productivity category on Google Play.
Each subscription will automatically renew 3 days before the expiration date for
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