My Smart City is a productivity app developed by Acumen Software.
Download Statistics
My Smart City has been downloaded 380 thousand times. In the last 30 days, the app was downloaded 670 times.
User Ratings
My Smart City is rated 3.20 out of 5 stars. The rating is based on 1.7 thousand ratings.
App Information
My Smart City is FREE to download. The APK download size is 86.30 MB. The latest version available is 2026.25.0. The last update was on June 18, 2026.
Technical Requirements
My Smart City requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2021.
Description
Connect to your city like never before! Book service providers (gardeners & domestic cleaners) report municipal concerns (potholes, power outages, etc) & more.
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It is so nice to communicate with the City of Cape Town to report faults. Thanks
★★★★★C.David Uyt· Mar 30, 2025
Excellent Service with this App From the CCT as it helps when Electricity's been down. You send them the complaint, and you are kept up to date via SMS from the CCT. I have had many service requests activated via this App and have had brilliant service from it for free.
★★★★★Dyane Goosen· Apr 15, 2026
Love this app, makes dealing with the municipality so much easier
★★★★☆rajash seejarim· Aug 12, 2025
Why does call appear in progress and resolved?.. ALSO, suggestion... can't see any setting to log call for billing issues... also you should have something to alert CoJ for illegal connections, dumping, water meter, drugs etc
★★★★★Heritage Hamster· Aug 26, 2025
Excellent way to report and have issues resolved.
★★★★☆Aj Otto· Jan 2, 2026
Great app idea, centralizing municipal services is surprisingly pleasant. App developers are hard at work
★★★★★Thabiso Gordo· Aug 10, 2025
Dear My Smart City, I hope this message finds you in good health and high spirits. I am writing to express my sincere gratitude and appreciation for the exceptional efficiency your team has demonstrated in addressing our community's concerns. Your prompt response to our previous requests regarding street lighting issues has made a significant difference in our neighborhood. The streetlights that were recently repaired have restored safety and security to our streets.
★☆☆☆☆Guy Regnard· Feb 11, 2026
Unintuitive. Search function buggy. Backend connection with municipality does not relay all details such as images and location so end user (municipality side) in the dark as to the exact nature and whereabouts of the problem. One work around is to paste a Google Maps location in the details section, this combined with the category and subcategory gives the municipality a chance to find the issue on the ground.
★☆☆☆☆Carl Megit· May 31, 2025
Great idea but completely useless. Logged a report that water is off issue has been resolved. No feedback on issue - ticket is still open. Now 3 days later the water is off again. Previous ticket that was resolved is still open, and I'm logging another one - probably won't get feedback wither. More reliable to just call the city and log a ticket with them directly, so the app is redundant
★☆☆☆☆Bruce Crossan· Apr 28, 2026
There are thousands of reports. None get attended to. I logged 3 so far. Traffic lights still out. Potholes still there. Water still streaming in the street. Thanks ANC.
Google Play Rankings for My Smart City
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Technologies used by My Smart City
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