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This app works very reliably across multiple installations. Functionality is good and having the Bluetooth access cards built in now is a major improvement, although there are still some gaps like a do not disturb button / timer and support for more than one external camera stream.
★★★★☆Jason Brown· Jul 13, 2022
Works really well, but if you have multiple houses you have to put all systems on one site or else you can only receive calls from one site at a time because you get a unique login for each site. Pretty ridiculous, but at least there is a workaround. But if you were a property manager for multiple different clients with this system, you would be out of luck.
★★★★★Lee Gouwens· Mar 3, 2025
Rock solid. Even when a Windows update messes with the interface, door operation is unaffected.
★★☆☆☆Jake Gallagher· Feb 4, 2025
I was forced to migrate to this app from Mobile key. When using mobile keyz it was always running in the background, and I could just press a button by the door and if my phone was nearby, it would unlock the door. Since it changed to this app, it has been unreliable at best. It works like the old one sometimes, but most of the time it either has a delay, or won't work at all until I open the app on my phone (which when my hands are full, and it's raining is not a great experience).
★☆☆☆☆Chris Berry· Apr 20, 2026
I had someone text me wanting to deliver a package but couldn't get in, so I unlocked the door without video, so I couldn't see so-called delivery handler. I never got a package, so he may have just been saying that knowing I would let him in to deliver my package. I'm first on the list, so I get people all the time buzzing my name to get in, and I use to talk to them and see them on video most of them were Domino's or FedEx or another delivery service, but I Have No Video now.
★☆☆☆☆Scott Bernhardt· Dec 17, 2022
This app doesn't work all the time. Sometimes you have to try and fail before it will open and work.
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