myTotal Benefits is made and published by PayForward. AppBrain is an independent app data site and isn't affiliated with PayForward. The app name, icon, screenshots and description belong to PayForward and are shown as published on Google Play.

Summary

myTotal Benefits helps health plan members manage benefit dollars, allowances, incentives, and rewards in one place, with in-app shopping for approved items and a Find Stores tool to locate participating retailers. Real-time program details, card management, and seamless provider submissions support staying financially and physically healthy. 50,000+ total downloads and 880 in the last 30 days reflect solid user traction.

Pros & Cons

Centralized management of health plan dollars, allowances, and rewards in one app
Real-time program details and account information
In-app shopping for approved OTC items
Find Stores tool to locate participating retailers nearby

Activity submissions depend on the healthcare provider's rewards program and may not apply to all users
Some users may desire quicker, more intuitive access to account details or claims navigation not explicitly advertised
Not ranked in any top app lists, which may affect visibility compared to competitors

About myTotal Benefits

myTotal Benefits is a health & fitness app developed by PayForward.

Install Statistics

myTotal Benefits has been installed 60 thousand times. In the last 30 days, the app was installed 880 times.

User Ratings

myTotal Benefits is rated 3.39 out of 5 stars. The rating is based on 320 ratings.

App Information

myTotal Benefits is freely available from Google Play. The app size is 9.18 MB. The latest version available is 2.0.36. The last update was on July 28, 2026.

Technical Requirements

The app has a content rating of Everyone. The app has been available on Google Play since December 2022.

Description by PayForward (from Google Play)

The MyTotal Benefits app gives health plan members access to their benefit dollars and more.

More data about myTotal Benefits

Price	Free
Total installs	60 thousand
Recent installs	880
Rating	3.39 based on 320 ratings
Ranking	Not ranked
Version	2.0.36
App size	9.18 MB
Number of libraries	?
Suitable for	Everyone
Ads	No ads

App Performance Report

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Screenshots

Screenshots by PayForward, from the Google Play listing

Official page on Google Play

Alternatives to myTotal Benefits

Google Play Rating history and histogram

160

Installs over time

myTotal Benefits has been installed 60 thousand times. Over the past 30 days, it averaged 29 installs per day.

Changelog of myTotal Benefits

Show changelog

Developer information for PayForward

PayForward

support@flexcard.zendesk.com

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Comments on myTotal Benefits for Android

★★★★★ Gil “Dive99ft” · Jul 23, 2026

Great product from Blue Cross and Blue shield of North Carolina I can easily track all my benefits

★★★★★ Melissa Everett · Mar 26, 2026

It's very helpful when you need help with extra things during the month and the product scanner helps a great deal when shopping

★★★★★ Katie Green · Aug 1, 2025

I've never had an issue with this app. It's set up perfectly for people that have trouble navigating throughout their account. It is labeled where it's easy to understand requirements or explanations of each catalog and or category.

★☆☆☆☆ Roy A. Cathcart Jr. · Sep 29, 2026

09/29/26, this App used to work but today when I tried using the product scanner to see if food items and pain relievers at Walmart and Dollar General were approved or not but the product scanner either couldn't find the barcode or it would say product not found on every single product I scanned. Not working at two different stores have to be a problem with the App not the stores or my device. I'm going to call my medical insurance company and make a complaint about this.

★★☆☆☆ L Thomas · Apr 9, 2025

Some OTC items bought Jan-Mar are now taken from the rewards balance instead of OTC. Scanner says approved...wrong. Only when checking the balance do you see this. The reimbursement form is only when paying out of pocket. Aetna transferred from one balance to another when something similar happened. Having the rewards and OTC balances on the flex card is a mess. I returned items more than once since OTC items were wiping out the rewards balance. Prefer rewards on a gift certificate.less hassle.

Google Play Rankings for myTotal Benefits

This app is not ranked

Technologies used by myTotal Benefits

16 permissions

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Trust & Safety: Permissions include location (coarse and fine), camera, read/write external storage, network state access, biometric usage, wake lock, and advertising identifiers. This is typical for a benefits app that interacts with providers and store networks. Users should review permissions and privacy settings to ensure data privacy and minimize unnecessary access.

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