myTotal Benefits helps health plan members manage benefit dollars, allowances, incentives, and rewards in one place, with in-app shopping for approved items and a Find Stores tool to locate participating retailers. Real-time program details, card management, and seamless provider submissions support staying financially and physically healthy. 50,000+ total downloads and 890 in the last 30 days reflect solid user traction.
Pros & Cons
Centralized management of health plan dollars, allowances, and rewards in one app
Real-time program details and account information
In-app shopping for approved OTC items
Find Stores tool to locate participating retailers nearby
Activity submissions depend on the healthcare provider's rewards program and may not apply to all users
Some users may desire quicker, more intuitive access to account details or claims navigation not explicitly advertised
Not ranked in any top app lists, which may affect visibility compared to competitors
About myTotal Benefits
myTotal Benefits is a health & fitness app developed by PayForward.
Download Statistics
myTotal Benefits has been downloaded 59 thousand times. In the last 30 days, the app was downloaded 890 times.
User Ratings
myTotal Benefits is rated 3.38 out of 5 stars. The rating is based on 310 ratings.
App Information
myTotal Benefits is FREE to download. The APK download size is 9.18 MB. The latest version available is 2.0.36. The last update was on July 28, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play since December 2022.
Description
The MyTotal Benefits app gives health plan members access to their benefit dollars and more.
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Great product from Blue Cross and Blue shield of North Carolina I can easily track all my benefits
★★★★★Melissa Everett· Mar 26, 2026
It's very helpful when you need help with extra things during the month and the product scanner helps a great deal when shopping
★★★★★Katie Green· Aug 1, 2025
I've never had an issue with this app. It's set up perfectly for people that have trouble navigating throughout their account. It is labeled where it's easy to understand requirements or explanations of each catalog and or category.
★☆☆☆☆Roy A. Cathcart Jr.· Sep 29, 2026
09/29/26, this App used to work but today when I tried using the product scanner to see if food items and pain relievers at Walmart and Dollar General were approved or not but the product scanner either couldn't find the barcode or it would say product not found on every single product I scanned. Not working at two different stores have to be a problem with the App not the stores or my device. I'm going to call my medical insurance company and make a complaint about this.
★★☆☆☆L Thomas· Apr 9, 2025
Some OTC items bought Jan-Mar are now taken from the rewards balance instead of OTC. Scanner says approved...wrong. Only when checking the balance do you see this. The reimbursement form is only when paying out of pocket. Aetna transferred from one balance to another when something similar happened. Having the rewards and OTC balances on the flex card is a mess. I returned items more than once since OTC items were wiping out the rewards balance. Prefer rewards on a gift certificate.less hassle.
Google Play Rankings for myTotal Benefits
This app is not ranked
Technologies used by myTotal Benefits
16 permissions
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Trust & Safety: Permissions include location (coarse and fine), camera, read/write external storage, network state access, biometric usage, wake lock, and advertising identifiers. This is typical for a benefits app that interacts with providers and store networks. Users should review permissions and privacy settings to ensure data privacy and minimize unnecessary access.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.