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So far it's good. Same login as the fep blue website, same verification code required, can get it sent by text message or email. The layout of the app is also similar to the website, which is good in terms of familiarity but can still take a few tries to find something if you don't remember what section to go to find what you need. One of the best things is that you can pull up the ID card from the home screen, and it looks exactly like your card, very helpful if you forgot your card.
★★★★★Mike Dahlke· Nov 14, 2025
I continuously get buffering when I want to check my card activity, ways to spend, and ways to earn. I am very appreciative of the rewards package ; however if I don't understand how to use them and where I can use them, I might not utilize the card. Previously I mentioned problems. I no longer am I experiencing any bugs. THANKS! WELL WORTH the time to use. You won't regret it! I have maxed out my incentive rewards. Are they renewable?
★★★★★Lisa Gibson· Jan 5, 2026
I was having problems logging in because it said system error. I uninstalled it and reinstalled it like another person said here in the reviews, and it worked for me also.
★☆☆☆☆Jacob Nelson· Dec 7, 2025
They've updated it, and now to login, you have to call their automated system, sit through 3 minutes of automated messages, then If you don't find and enter your member ID within 30 seconds, it hangs up on you. Then, you have to enter your DOB and zip code. This is absolutely absurd. I can more easily access controlled DOD systems from my phone than my insurance card through the app. This may be worth changing insurance altogether. Thankfully, it's open season
★★☆☆☆Kartik Thaker· Jan 30, 2026
Trying to sign in to this app is horrible. It never saves your device info even though it offers you that "choice." Even after you do two-factor authentication with your phone number or email, it usually gives you an error message that verification failed due to "system error." They have not fixed this log in issue despite years of this problem. Usually, I have to go to the FEP Blue website to get anything done. If you CAN log in, it has a decent user interface.
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