NYC311

by City of New York · Tools · Free

On Google Play since January 2013 · Data updated 2026-10-17

Google Play

NYC311 is made and published by City of New York. AppBrain is an independent app data site and isn't affiliated with City of New York. The app name, icon, screenshots and description belong to City of New York and are shown as published on Google Play.

AppBrain's verdict

EstablishedWell rated

Total installs: 440 thousand
Rating on Google Play: 4.09; 2,582 ratings
Last updated: September 23, 2026

NYC311 has 440 thousand installs. Users rate it well: 4.1 stars from 2,582 ratings.

Installs

Tracked by AppBrain

Last 30 days: 2.2 thousand
Per day: 74; 30-day average
Play install range: 100+ thousand
Launched: January 2013

Installs over time

NYC311 has been installed 440 thousand times. Over the past 30 days, it averaged 74 installs per day.

Rankings

Google Play top charts

Google Play Rankings for NYC311

This app is not ranked

Competitors

Similar apps and more from City of New York

Alternatives to NYC311

Releases

Updates seen on Google Play

Version: 5.25.0
Launched: January 2013

Sep 23, 2026UpdateVersion 5.25.0
Sep 3, 2026UpdateVersion 5.24.0
Jul 23, 2026UpdateVersion 5.23.0
Jun 4, 2026UpdateVersion 5.22.0
May 21, 2026UpdateVersion 5.21.0

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User feedback

Ratings and reviews on Google Play

Google Play Rating history and histogram

1.7K

260

140

380

Comments on NYC311 for Android

★★★★★ biggssingh · Oct 25, 2023

Good App the only issue is I can't cancel a request if the condition has been fixed before an officer arrives. If you add a cancel request button I think that can help out. Also, if you can increase the character limits on the noise complaint form. I can't get my full message out I have to keep cutting down words on my report

★★★★★ Raul Torres Jr · Sep 1, 2024

Hello, I like to leave an on bringing back the option to add "ALTERNATE PARKING" to the phone calendar. Thank you for your time.

★★★★☆ Dan Jo · Sep 22, 2024

We should be allowed to cancel a request if a situation has changed. After submitting a driveway complaint the car owner came and drove off. Police don't need to show up after car is gone.

★★★★☆ Emilio Valerio · Jan 10, 2025

Not perfect, but it helps me get rid of annoying repeat offenders that block my driveway. I take picture of license plate and a shot showing the situation then submit. I think they get violation tickets even when the police were late to come. Those drivers who knew that police will not come before they are back from shopping or visiting my neighbors never leave their vehicles unattended blocking my driveway. Seldom now that I have to wait even for several hours to have access to my driveway.

★★☆☆☆ Yu Lau · Aug 4, 2023

App has a lot of potential, but no way to engage or follow up after filing report. Needs a way to pin location when it's not exactly in front of a specific address. I have a persistent blocked driveway problem and numerous times I have filed blocked driveway complaint with pictures, but NYPD does not read complaint, checks the wrong driveway and close complaint with no action

★★☆☆☆ Danielle Holliday · Aug 2, 2026

Not smart city. 311 has no way to report needs for technology maintenance on infrastructure or city devices. Damaged technologies telecom/IT everywhere, maintenance needed. Also, those smart pay phones don't have USB c standard and the payphone has no audio jack or speaker.

★☆☆☆☆ Shltm · Jun 16, 2026

I tried to make a complaint on a process server who is overseen by the DCP and you send me a reply that you closed my complaint that they have no jurisdiction and to complain to the Department of Finance. It is the DCP who oversees process servers. I called 311 and the person who answered was rude and refused to listen or look up anything when I tried to explain. YOU have employees that care for no one. I SEE WHY NYC GETS SUED ITS INCOMPETENT IN RUNNING THINGS

Technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 32
App size: 29.7 MB
Content rating: Everyone

Technologies used by NYC311

19 permissions · 32 libraries

Subscribe to see full permission and library details

About the app and developer

About NYC311

NYC311 is a tools app developed by City of New York.

Install Statistics

NYC311 has been installed 440 thousand times. In the last 30 days, the app was installed 2.2 thousand times.

User Ratings

NYC311 is rated 4.09 out of 5 stars. The rating is based on 2.6 thousand ratings.

App Information

NYC311 is freely available from Google Play. The app size is 29.74 MB. The latest version available is 5.25.0. The last update was on September 23, 2026.

Technical Requirements

The app has a content rating of Everyone. The app has been available on Google Play since January 2013.

App Performance Report

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Developer information for City of New York

City of New York

android-appmkt@doitt.nyc.gov

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Frequently asked questions about NYC311

Is NYC311 free?

Yes. NYC311 is free on Google Play.

Is NYC311 still available?

Yes. NYC311 is on Google Play, and the last update we saw was on September 23, 2026.

Does NYC311 contain ads?

No. Google Play does not list NYC311 as containing ads.

How large is NYC311?

NYC311 is 29.74 MB.

Is NYC311 suitable for children?

Google Play rates the content of NYC311 as suitable for everyone.

How many times has NYC311 been installed?

Google Play lists 100,000+ installs for NYC311.

How do people rate NYC311?

NYC311 scores 4.09 out of 5 stars, from 2,582 ratings on Google Play.

Who made NYC311?

NYC311 was developed by City of New York. It is listed in the tools category on Google Play.

What are the best alternatives to NYC311?

People looking at NYC311 also look at these tools apps: National City Connect, A2 Fix It, SM Works, Improve Detroit, Bridgeport 311.

Store listing

By City of New York, from Google Play

“Report problems, get City service status, and track requests on the go.”

Screenshots by City of New York, from the Google Play listing

Description by City of New York Written by the developer, not by AppBrain. Click to read.

The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:

· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.

· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

· Track Service Requests. See the latest status of your requests all in one place.

· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

Recent changes:
What’s new:
• Updated location details for Rodent Complaint and Snow on Sidewalk Service Request forms.

Official page on Google Play

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