ONSCREEN JoyFamily

ONSCREEN JoyFamily – support your loved ones, wherever you are.

JoyFamily is the family app for ONSCREEN Senior Care. It makes it easy to video call an older parent or grandparent on their tablet or TV, with nothing for them to set up and nothing for them to press. Their screen can answer your call automatically, so you see them in seconds and get instant peace of mind.

Joy works where your loved one already is:

• JoyTablet – turns any Android tablet into a simple, always-on way to stay connected. Use a tablet you or they already own. • JoyTV – a small device that plugs into their TV, for calls and photos on the biggest screen in the house.

JoyFamily is your control center. From your phone you can:

• Make video calls that can be answered automatically on their tablet or TV • Meet Joy, their friendly AI assistant and companion, who chats, answers questions and keeps them company between calls • Set up reminders for medications, appointments and daily routines, shown on their screen and read aloud by Joy • Schedule check-ins with Joy and video check-ins, so you know how they are doing each day • Send text messages and short videos straight to their screen • Share family photos and manage their photo slideshow on JoyTablet, including how long each photo shows and when the clock appears • Invite siblings, grandkids and friends so the whole family can stay in touch • Share YouTube videos, join Zoom visits, and sign them up for Live Events & Classes • Control their TV and schedule Night Mode, depending on their device

Getting started takes a few minutes:

Create your account and tell us about your loved one.
Choose where Joy will live: on a tablet, or on their TV with JoyTV.
Install JoyTablet on their tablet and log in once, or follow the on-screen steps to connect JoyTV. That's it.
Already invited by a family member? Tap "I have an invitation code" to join them.

Live help is built in. Tap the Help icon in the app to chat with our friendly customer care team.

ONSCREEN JoyFamily – easy, safe and fun communication for seniors and their families.

Recent changes:
- Improved flow for setting up the companion JoyTablet.
- Slideshow manager so you can add photos to JoyTablet slideshow
- Reminder updated to use better screen on JoyTablet
- You can set the greeting on the JoyTablet quickly and often
- Set Nightmode schedule