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Our primary reason for getting Jubilee was to automatically change TV channels to MIL's favorite programs. She has dementia and can no longer manage a remote other than volume. It's been great. We also use video calls and drop-in on occasion. MIL's life is much better with Jubilee (she's a big TV watcher) and ours is, too, given that we can control her TV remotely and check in with her. I should mention - one can video call w/o the Jubilee user needing to do anything with auto-connect.
★★★★★Rita Bartholomew· Dec 24, 2025
This is a lifesaver for my elderly mom. I can put shows on for her and talk to her over her TV. it even has 3 inputs! I have her cable, Roku stick, and DVR. Best investment I ever made!!!!
★☆☆☆☆Bev Munoz· Apr 14, 2025
I live 1.5 hrs away from the elderly person I support, who suffers from dementia. The app was a lifesaver when I first started using it, however most of the functions seem to have been broken after the most recent firmware update. As of 14 April 2025, the mobile app will not turn on and off TV, nor does the video chat work. I can still use the drop in feature, thank goodness. If/when CA AVO fixes the app for Android users, I'll post an update.
★☆☆☆☆April Fitts· Feb 8, 2026
Please fix the bug in the video calls. I can never do them. I hit the auto connect video call button, it starts to ring and then crashes. Only way I can talk to him is through telescope. And even then I cannot see him and talk to him at same time, and he cannot see me either.
★☆☆☆☆Becca Smith· Feb 20, 2026
Major issue with Autoconnect & Video & Telescope option. Autoconnect, rings & rings & finally connects but don't know if TV turns on because my mom doesn't act like she sees me. I could scream. The telescope doesn't turn on the TV. When hitting Power button the app says Turning TV on and spins with nothing happening. Everything is hooked up and nothing unhooked. Fire stick is in HDMI port. App bugs, please fix. This system is amazing when it works but when it doesn't, it's not worth the service fee
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