Openserve Connect is a communication app developed
by Openserve (Pty) Ltd.
The APK has been available since November 2020.
In the last 30 days, the app was downloaded
about 5.7 thousand times.
It's currently not in the top ranks.
It's rated 4.11 out of 5 stars, based on 3.7 thousand ratings.
The last update of the app was on April 20, 2023.
Openserve Connect has a content rating
"Everyone".
Designed for Android version 10+.
Openserve Connect is FREE to download.
Description
Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected.
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★★★★★
This app keeps track of my faults with the technician calling and messages requesting confirmation faults done to satisfaction or not .thank you
★★★★★
While it can't fix all issues that I may have with my open serve line, it does confirm that there is an issue and allows for a self-heal, if unsuccessful it generates a reference number that I can forward to my isp, it also tells me of area outages. It's a nice useful app for when there's an issue, it has a built-in speediest, the results of which are usually accurate but should be taken with a grain of salt as it's done over Wi-Fi. It has some nice easy to understand instructions too etc
★★★★★
Happy with the app. So much better than having to deal with my ISP. There's only one issue I have with it. If I run a line test and an issue is detected, it takes a long time to reflect that there is a fault in the line. Perhaps add another status to indicate that a ticket as been generated - "fault detected in line test" or something similar.
★★☆☆☆
The most useless app. Can't log faults. Their chatbot is useless. If you test your connection using your phone to log a fault and there's a problem with your internet you are on mobile data, which it uses to test your fiber connection, how exactly is it testing to see if the lines working? Why is there no simple way to just contact open serve to say "hey idiots my stuffs not working?"
★★☆☆☆
Made order 2 days ago doesn't show it on the app. Although the service is on the app. New order made does not recognize the order number and I don't see it on the app. Please see if you can bug fix. Might be nice if app told you an order had been canceled too seeing that no one finds it important to inform the customer when the new order is in a disconnection. If I haven't followed up had found myself without service with no service to replace it 😢😭😬😜
Google Play Rankings
This app is not ranked
Technologies
Openserve Connect is requesting 0 permissions and is using 25 libraries.
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
