OrderFlow - FPontes

OrderFlow is the all-in-one mobile command center for restaurant owners and managers on the FPontes platform.

Take complete control of your operations—from the kitchen to the customer's door. Stop paying excessive commission fees and keep 100% of your profits.

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REAL-TIME ORDER MANAGEMENT

• Instant push notifications for every new order
• Accept or decline orders with a single tap
• View detailed order info and customer notes
• Send status updates directly to customers
• Track today's performance with live metrics

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DELIVERY DISPATCH & DRIVER TRACKING

• Live map showing all pending deliveries
• Real-time driver location tracking
• Smart dispatch—manual or automatic assignment
• Monitor delivery status from kitchen to doorstep
• Filter by status: Active, Completed, or Failed

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KITCHEN DISPLAY SYSTEM (KDS)

• Transform any device into a live kitchen display
• Clear interface keeps your team efficient
• Print tickets to Wi-Fi or network printers
• Track orders from confirmation to completion

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COMPLETE MENU CONTROL

• Add products, update prices, edit descriptions
• Manage variants and modifiers
• Mark items as "Sold Out" instantly
• Organize categories and highlight specials

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MARKETING & PROMOTIONS

• Create promotional campaigns
• Feature highlight products
• Build video campaigns
• Track analytics and performance

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YOUR BRAND, YOUR WAY

• Customize your customer-facing website
• Upload logos and branding from your phone
• Manage your restaurant's story
• Control hours, delivery zones, and payments

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WHY ORDERFLOW?

✓ Zero commission fees
✓ Direct customer relationships
✓ Professional tools, affordable price
✓ Works on phones and tablets
✓ Integrated with FPontes delivery network

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Note: This app is for registered FPontes restaurant partners. To become a partner, visit orderflow.fpontes.com

Questions? Contact support at https://www.orderflow.fpontes.com

Recent changes:
Grocery shops get a proper till: two-pane POS, barcode and SUNMI scanning, weight pad, park and resume, 18+ gate, plus Snap and AI product capture, barcode add and CSV import. New counter queue screen and new-order alerts with picking ticket and packed receipt.