Find anyone incarcerated and send letters, photos, and more.
4.18·1,089 reviews·100,000+ downloads
Pros & Cons
Specialized service for inmate communications, filling a distinct niche
Supports letters, photos, and postcards directly to facilities
No stamps required, offering a convenient alternative to traditional mail
Active development with Android 16+ support and regular updates
Not ranked in top app lists, which may affect visibility in some discoveries
Niche use-case may limit mainstream audience growth
Delivery policies can vary by institution, potentially affecting speed or availability
About Penmate - Send Mail to Jail
Penmate - Send Mail to Jail is a communication app developed by Penmate.
Download Statistics
Penmate - Send Mail to Jail has been downloaded 110 thousand times. In the last 30 days, the app was downloaded 1.1 thousand times.
User Ratings
Penmate - Send Mail to Jail is rated 4.18 out of 5 stars. The rating is based on 1.1 thousand ratings.
App Information
Penmate - Send Mail to Jail is FREE to download. The APK download size is 37.49 MB. The latest version available is 0.0.51. The last update was on December 4, 2025.
Technical Requirements
Penmate - Send Mail to Jail requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2019.
Description
Penmate is the easiest way to write incarcerated loved ones in jail or prison. Just search for someone and send a message in minutes.
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Comments on Penmate - Send Mail to Jail for Android
★★★★★Eddie Costello· Nov 13, 2024
Finally got to talk to my brother after a couple of years thank you pen mate
★★★★★JERMAINE WEBSTER· Feb 27, 2025
AUSOME BLOSSOMS SENT MAIL to my BROTHER with the CONVENIENCE of not leaving my house cost like a $1.28 or something like that, but that ain't nothing to get a letter to your loved ones quick fast and in a hurry, and I didn't have to leave the house as easy as sending a text message well worth the $1.28
★★★★★Cindy· Feb 10, 2025
Great messaging app. Nice way to talk to my son. I was sending letters but had the wrong address and got them back in a months time. This was so easy to talk to him. Thank you to those that allow this messaging!
★★★★★Ace Jamal· Jun 19, 2026
it is much easier to write letters, post cards and e-messages to someone. You can do it wherever you are.
★★★★★Lourdes Ramirez· Sep 1, 2025
I have been having problems with secures e-messaging, many e-messages from other inmates show up on my account which secures isn't keeping messages confidential.turned in a ticket 5 months ago and the problem continues, I have never experienced problems with you guy's. You make life easier when times are hard. Thank you 😊
★☆☆☆☆Della Selner· Jun 3, 2025
DO NOT ASK THIS COMPANY FOR ASSISTANCE THey will call you a liar and demean you via email. Not worth the time to attempt to use it. Their customer service flat out sucks. Won't let me add photos not a single direction on how to purchase credits no response to requests for help. Absolute nightmare. NOTE TO DEVELOPERS: sent messages, there is no help item that addresses credits. It won't let me create a message without credits. Can't upload photos, won't send plain message nada.
★☆☆☆☆Ang Walts· Sep 24, 2025
Caused serious grief in my family. This app was supposed to deliver a letter to Janesville but then my guy got sent to Elmira. Penmate delivered my letter to the juative center in Syracuse instead!!! Neither if the jailed he was in!! My guy thought I hadn't written him in two months... He had his parents take my car away and evict keep from his houses all because pen mate didn't deliver my letter to the correct jail. Then, they said that I "already used my one letter credit that they gave me"
★☆☆☆☆Jody Bennett· Mar 5, 2025
They forgot to put my boyfriend's inmate number on the letter, and it was returned to me, and they won't refund my money waste of time waste of energy waste of money! He also keeps telling me that I should have added the inmate number which cannot be done by me because the letter is being mailed by them inmate number has to be addressed on the outside of the envelope with the inmates name otherwise it is undeliverable you failed to do so bottom line and no I cannot resend the message in the app!!
Google Play Rankings for Penmate - Send Mail to Jail
This app is not ranked
Technologies used by Penmate - Send Mail to Jail
33 permissions·38 libraries
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