Find anyone incarcerated and send letters, photos, and more.
Penmate enables a niche, ongoing connection by letting users search for incarcerated loved ones and send letters, photos, and postcards directly to jail or prison facilities. With a solid 4.20 rating from 1,087 reviews and a large user base, it offers a convenient, stamps-free way to stay in touch. Total downloads exceed 100,000+ with 840 new downloads in the last 30 days.
Pros & Cons
Specialized service for inmate communications, filling a distinct niche
Supports letters, photos, and postcards directly to facilities
No stamps required, offering a convenient alternative to traditional mail
Active development with Android 16+ support and regular updates
Not ranked in top app lists, which may affect visibility in some discoveries
Niche use-case may limit mainstream audience growth
Delivery policies can vary by institution, potentially affecting speed or availability
About Penmate - Send Mail to Jail
Penmate - Send Mail to Jail is a communication app developed by Penmate.
How many times has Penmate - Send Mail to Jail been downloaded?
Penmate - Send Mail to Jail has been downloaded 110 thousand times. In the last 30 days, the app was downloaded 840 times.
What is the rating of Penmate - Send Mail to Jail?
Penmate - Send Mail to Jail is rated 4.20 out of 5 stars, based on 1.1 thousand ratings.
Is Penmate - Send Mail to Jail free?
Penmate - Send Mail to Jail is free to download. The APK download size is 37.49 MB. The latest version available is 0.0.51. The last update was on December 4, 2025.
What are the requirements for Penmate - Send Mail to Jail?
Penmate - Send Mail to Jail requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2019.
Description
Penmate is the easiest way to write incarcerated loved ones in jail or prison. Just search for someone and send a message in minutes.
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Comments on Penmate - Send Mail to Jail for Android
β β β β β CindyΒ· Feb 10, 2025
Great messaging app. Nice way to talk to my son. I was sending letters but had the wrong address and got them back in a months time. This was so easy to talk to him. Thank you to those that allow this messaging!
β β β β β Cheryl KeownΒ· Jan 13, 2025
I was having difficulty getting in touch with my loved one and getting this app helped me to fix my errors, so I could get commissary. So Thank you pen mate
Nice app works really well. I recommend it π to anyone trying to reach loved ones incarcerated with their limited capabilities. This app is wonderful. Give it a try.
β ββββJody BennettΒ· Mar 5, 2025
They forgot to put my boyfriend's inmate number on the letter, and it was returned to me, and they won't refund my money waste of time waste of energy waste of money! He also keeps telling me that I should have added the inmate number which cannot be done by me because the letter is being mailed by them inmate number has to be addressed on the outside of the envelope with the inmates name otherwise it is undeliverable you failed to do so bottom line and no I cannot resend the message in the app!!
β ββββDawn WilsonΒ· Oct 11, 2024
I don't even want to give them 1 star. If you are not absolutely positive you can communicate with your loved one on this app DO NOT PUT YOUR MONEY ON HERE. They will not refund you at all. Its already expensive so to mess up not knowing how any of this works I put 20 I tried to cancel and refund right away, and they denied my refund told me just to send the email, so I tried it got sent back saying it was not able to send that cause of that it didn't cost me. How is that when I don't get it back
β ββββDella SelnerΒ· Jun 3, 2025
DO NOT ASK THIS COMPANY FOR ASSISTANCE THey will call you a liar and demean you via email. Not worth the time to attempt to use it. Their customer service flat out sucks. Won't let me add photos not a single direction on how to purchase credits no response to requests for help. Absolute nightmare. NOTE TO DEVELOPERS: sent messages, there is no help item that addresses credits. It won't let me create a message without credits. Can't upload photos, won't send plain message nada.
Google Play Rankings for Penmate - Send Mail to Jail
This app is not ranked
Technologies used by Penmate - Send Mail to Jail
33 permissionsΒ·38 libraries
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Trust & Safety: This app requests a range of permissions (including INTERNET, notifications, foreground service, and various launcher-related rights). Users should review requested permissions and ensure alignment with their privacy expectations and local jail/institution policies for inmate communications.
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