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Android Apps > Tools > San José 311
San José 311 icon

San José 311

by AST Corporation · Tools · Free
On Google Play since May 2017 · Data updated 2026-10-14

San José 311 is made and published by AST Corporation. AppBrain is an independent app data site and isn't affiliated with AST Corporation. The app name, icon, screenshots and description belong to AST Corporation and are shown as published on Google Play.

AppBrain's verdict

EstablishedPoorly rated
Total installs
29 thousand
Rating on Google Play
2.58
122 ratings
Last updated
November 11, 2024

San José 311 has 29 thousand installs. Users are critical: 2.6 stars from 122 ratings.

Official page on Google Play

Installs

Tracked by AppBrain
Last 30 days
110
Play install range
10+ thousand
Launched
May 2017

Installs over time

San José 311 has been installed 29 thousand times. Over the past 30 days, it has been installed 110 times.

Rankings

Google Play top charts

Google Play Rankings for San José 311

This app is not ranked

Competitors

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Releases

Updates seen on Google Play
Version
2.0.2
Launched
May 2017
  • Nov 11, 2024UpdateVersion 2.0.2
  • Nov 5, 2023UpdateVersion 2.0.1
  • Mar 5, 2021UpdateVersion 2.0
  • Jan 27, 2021UpdateVersion 2.0
  • Apr 22, 2020UpdateVersion 1.9
Show all changes Show fewer

User feedback

Ratings and reviews on Google Play

Google Play Rating history and histogram

30
10
9
13
55

Comments on San José 311 for Android

★★★★★ Kevin Tran · Mar 21, 2019
Has helped me report two instances of illegal dumping and three instances of graffiti in my neighborhood. App works very well and the response to my tickets was very prompt. It helps me feel empowered, like I can make a difference in my neighborhood and city.
★★★★★ Cyrus Shahriari · Dec 14, 2021
The 311 app and web version serve its purpose. Residents can report issues in a centralized database. The self-service is fast and efficient. It can take some time to resolve more complex cases, but the biggest advantage is the data behind it to justify major improvement projects such as the LED streetlight replacement and the repavement project. One improvement suggestion is to make the app more interactive by allowing residents to work as a team to combat issues together.
★☆☆☆☆ Yohannes W Woldeamanuel · Nov 6, 2019
I think this is run by uneducated people. Very poor service! They close requests without solving. They deny responsibility of city streets with abandoned & registration-expired vehicles. This is them getting away without doing their job. No phone number available to report. Frustrating our tax money is wasted this way! Will follow this all the way to their office.
★☆☆☆☆ rekko pal · Feb 13, 2019
The app is useful when it works, but now it stops working when you enter the location address. I'll change my rating when they fix this issue.
★☆☆☆☆ sunny sideup · Dec 11, 2019
Dumb password confussion reset saved password back and forth email the same password change ? Forget password
★☆☆☆☆ A Google user · Dec 17, 2018
A very good idea and concept, if it works. The City of San Jose does not have the time nor the staff I respond to a quarter of the abandoned vehicle reports, let alone tow them. The email response you get states that the vehicle was marked with a tag, or they contacted the owner. Not the case. Not sure why they don't toe the car sooner. It's money for the City.

Technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
29
App size
16.9 MB
Needs Android
4.1+
Content rating
Everyone

Technologies used by San José 311

11 permissions · 29 libraries
Subscribe to see full permission and library details

About the app and developer

About San José 311

San José 311 is a tools app developed by AST Corporation.

Install Statistics

San José 311 has been installed 29 thousand times. In the last 30 days, the app was installed 110 times.

User Ratings

San José 311 is rated 2.58 out of 5 stars. The rating is based on 120 ratings.

App Information

San José 311 is freely available from Google Play. The app size is 16.91 MB. The latest version available is 2.0.2. The last update was on November 11, 2024.

Technical Requirements

San José 311 requires Android 4.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since May 2017.

App Performance Report

Get a detailed PDF report for San José 311 with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

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Developer information for AST Corporation

AST Corporation

support@astcorporation.com

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Share San José 311

Store listing

By AST Corporation, from Google Play

“Report issues to City staff”

San José 311 Screenshot 1 of 7
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Screenshots by AST Corporation, from the Google Play listing
Description by AST Corporation Written by the developer, not by AppBrain. Click to read.
San José 311!

San José 311 is a service request system brought to you by the City of San Jose. The application allows you to submit, track and explore a variety of city service requests. These requests are forwarded through to the relevant city service team to accept, review, update and resolve.

You can submit requests anonymously or sign in with an account. We highly recommend creating an account as you will then gain access to enhanced features and experience a more personalized service.

Service requests can be logged with photos, categorized and placed on a map. You can also search current requests and follow them if you want updates and notifications.

The application contains a detailed Frequently Asked Questions (FAQs) section to assist you in navigating through our many city services.

Neighborhood Services provides easy and instant access to your street sweeping, waste collection, neighborhood cleanup and water service provider.

We hope you enjoy using and exploring San José 311 and thank you for your assistance in keeping San Jose great!

Recent changes:
Minor bug fixes!
Official page on Google Play
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Overview Alternatives History Reviews Rankings Technology
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