Secret View - Mystery Shopping

HELP BRANDS IMPROVE AND GET REWARDED FOR YOUR FEEDBACK.
Visit stores, restaurants, hotels, and other locations as a regular customer. Afterwards, share honest feedback about what you experienced.

Your feedback helps brands understand what really happens during customer visits. They use these insights to support their teams and improve customer experience. In return, you receive shopping credit, free products, or a financial reward, depending on the assignment.

Choose assignments near you based on your location, interests, and schedule. You always see what an assignment involves and what the reward is before you apply.

HOW IT WORKS
- Sign up: Create your free account and verify your identity to unlock assignments.
- Discover: Browse the map and find assignments near you. Filter by category, brand or date.
- Apply: Choose an assignment and a suitable date. Some assignments can be claimed instantly, while others require a short application.
- Prepare: Read the briefing before your visit. You will know exactly what to do, what to look for, and what to report.
- Visit: Complete the assignment like any other customer or guest. Stay observant but always act naturally.
- Share your feedback: Complete the survey within 24 hours and upload any requested photos.
- Get rewarded: Receive shopping credit in advance or a reward after your survey has been approved. You always know what to expect before accepting an assignment.

WHY MYSTERY SHOPPERS CHOOSE SECRET VIEW
- Clear briefings and easy-to-follow surveys
- Assignments from well-known brands and local businesses
- Shopping credit, free products and financial rewards
- Freedom to choose the assignments that suit you
- Instant assignments you can claim without waiting
- Extra rewards when someone completes an assignment through your invitation
- No previous mystery shopping experience needed

JOIN 75,000+ MYSTERY SHOPPERS
Secret View is a community of everyday customers who share honest, clear, and constructive feedback.

You do not need a CV or previous experience. Follow the briefing, pay attention during your visit, and clearly describe what you experienced.

Download Secret View, find an assignment near you, and start sharing feedback that helps brands improve.

Recent changes:
Improvements and security updates.