SHLDR Partner

SHLDR Partner is the dedicated management app for healthcare service partners on the SHLDR platform. It helps laboratory and blood bank partners manage requests, bookings, staff, operations, payments, reports, and day-to-day activities from one convenient application.

Whether you operate a diagnostic laboratory or a blood bank, SHLDR Partner gives your team the tools needed to manage incoming requests and keep your services organized.

For Laboratory Partners

Manage your laboratory operations directly from the app.

• View and manage incoming lab booking requests
• Accept or reject bookings
• View complete booking details and patient information
• Assign sample collection tasks to available agents
• Manage collection agents and staff
• Track booking and sample collection status
• Communicate through booking-related chat
• Upload and manage laboratory reports
• View completed and rejected bookings
• Track booking history and timelines
• View payment summaries and payment details
• Manage your laboratory profile and account

For Blood Bank Partners

Manage blood requests, reservations, donations, inventory, and staff from one place.

• View and manage blood requests and reservations
• Accept, reject, review, and process requests
• View blood group and reservation details
• Assign requests and reservations to staff
• Manage blood bank staff and staff access
• Track donation requests and donation activity
• Manage blood inventory
• Review and manage blood pricing
• View pricing recommendations
• Manage blood reservations and fulfillment
• Track completed and historical requests
• View settlements and payment information
• Manage your blood bank account

Staff & Team Management

SHLDR Partner makes it easier to coordinate your team.

Add and manage staff or collection agents, assign work, update staff availability, and keep track of responsibilities. Partners can manage appropriate staff access and monitor operational activities from the app.

Bookings, Requests & Status Tracking

Stay updated throughout the service workflow. Partners can view new requests, assignments, pending activities, completed services, rejected requests, and historical records.

Status updates help your team understand what needs attention and what has already been completed.

Reports & Documents

Laboratory partners can upload and view reports associated with bookings, helping keep report-related activities organized within the service workflow.

Payments & Settlements

Access payment-related information through dedicated payment and settlement sections. Review payment summaries, payment details, and applicable settlement information for your partner operations.

Notifications

Receive notifications for important activities such as new bookings, requests, assignments, status changes, and other partner-related updates.

AI Assistant

The built-in SHLDR AI Assistant can help partners interact with the application and get assistance while managing their work.

Built for SHLDR Partners

SHLDR Partner is designed to bring essential partner operations together in one application, reducing the need to manage different activities across multiple systems.

SHLDR Partner helps you:

• Manage healthcare service requests
• Organize bookings and reservations
• Coordinate staff and agents
• Track operational status
• Manage reports and documents
• Review payments and settlements
• Receive important notifications
• Manage your partner account

Please note: SHLDR Partner is intended for registered healthcare service partners and authorized staff using the SHLDR platform. Availability of features may vary depending on your partner type, role, and account permissions.

SHLDR Partner. Manage your operations. Serve better.

Recent changes:
Bug fixes and improvements