STAR

1.91

SCC Soft Computer

0.00

0 reviews

50+
Downloads

Free

Link to SCC EPE STAR application.

Download from Google Play

About STAR

STAR is a business app developed by SCC Soft Computer.

How many times has STAR been downloaded?

STAR has been downloaded 52 times. In the last 30 days, the app was downloaded 2 times.

What is the rating of STAR?

STAR has no ratings yet.

Is STAR free?

STAR is free to download. The APK download size is 4.34 MB. The latest version available is 1.91. The last update was on December 21, 2024.

What are the requirements for STAR?

The app has a content rating of Everyone. The app has been available on Google Play December 2024.

Description

The Support Tracking Analysis and Response (STAR) application is designed exclusively for employees of SCC and their clients. This mobile application provides quick access to a web-based model, allowing users to track support requests and view company announcements.

The first screen displays the Messages tab, which serves as the message center for company announcements and ticket updates (see screenshot #5). To access the dynamic part of the application, please select the Metrics tab just below the top row with quick task access by # and the burger menu (screenshot #3).

The burger menu on the main screen grants clients access to various sections of the STAR application (refer to screenshot #2). The Alerts item directs users to a new screen highlighting issues that require immediate attention.

The Search link provides access to a Search tool (screenshot #1) for browsing the Knowledge Base of common problems, with multiple filters available for more accurate searches. The burger menu also includes links to various learning resources such as FAQs and Manuals. The Logout link allows users to exit the application.

In the Metrics tab, users can utilize customizable tables to sort tickets by status, assignment, and other criteria (screenshot #3). Switching between different metric tables is done via a dropdown menu within the Metrics tab. By clicking on any existing task in the table (for instance, a task with TSS that has three tickets), users can view the ticket details, including its description and the actions taken by the SCC Technical Specialist to resolve the issue (screenshot #4).

Recent changes:
Fixed back button

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More data about STAR

Price	Free to download
Total downloads	52
Recent downloads	2
Rating	No ratings
Ranking	Not ranked
Version	1.91
APK size	4.33 MB
Number of libraries	?
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the STAR app

STAR compared with similar apps

Common keywords of similar apps

Screenshot Tab Menu Link Scc Screen Metrics Task Clients Company Announcements Ticket Tables Tickets Application Access Users Star Burger Support Quick View Search

Keywords missing from this app

App Health Time Information Features Recent Seestar Easy Stars Vehicle Track Tracking Device Event Location Order Map Mobile Launch Feature Policy Desktop Apps Rewards Tap System Status Customer Insurance Find Service User Blue Smart Functions Experience Points Date Report Wellness Camera

Downloads over time

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STAR has been downloaded 52 times. Over the past 30 days, it has been downloaded 2 times.

Changelog of STAR

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Developer information for SCC Soft Computer

SCC Soft Computer

epe@softcomputer.com

Website

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Google Play Rankings for STAR

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Technologies used by STAR

2 permissions

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