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They are very polite and extremely helpful when I have problems with my account. This is a great bank.
★★★★★Sue Schneider· Nov 4, 2025
Easy to navigate. Great way to check account and transfer funds A+ rating.
★★★★★Teresa· Dec 13, 2025
I love the app it is so easy to pay your loans and have your accounts at your fingertips.
★★★★★Roosevelt Quick· Aug 25, 2025
It is a wonderful app. Saves me from having to go to the bank. Easy to use.
★★☆☆☆A Google user· Jul 14, 2025
I've had to downgrade my original five-star rating to two stars. Reason being, I treat all functions in dealing with universal1 as "this app'. I used to get low balance alerts anytime my checking balance fell below a set threshold. Last month those texts stopped, unannounced. My checking balance fell below the threshold, and a check I wrote required the credit union to withdraw funds from my savings account, which was well funded. An overdraft fee was charged. That's wrong
★☆☆☆☆Michael Lumbert· Sep 29, 2025
App does not appear to allow me to log in from this phone. Website login is fine.
★★☆☆☆Drew Caisse· Sep 24, 2025
The interface is way better than it was. However, the functionality of this app is poor to say the least. I don't know if it is a banking issue or what. But when I bill pay it takes days to come out of my account. I used to bank with chase. Anytime I withdrew money it would come out right away. This banking institution, not so much. If my transactions came out when I paid bills or used my card I would give it 5 stars.
Google Play Rankings for U1 Mobile
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Technologies used by U1 Mobile
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