Your Flex Benefits is a health & fitness app developed by Aptia Insurance Services Group LLC.
Download Statistics
Your Flex Benefits has been downloaded 22 thousand times. In the last 30 days, the app was downloaded 200 times.
User Ratings
Your Flex Benefits is rated 3.30 out of 5 stars. The rating is based on 160 ratings.
App Information
Your Flex Benefits is FREE to download. The last update was on August 24, 2023.
Technical Requirements
Your Flex Benefits requires Android 11+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2017.
Description
For participants enrolled in Aptia365 benefits powered by TRI-AD.
The Your Flex Benefits mobile app makes accessing your Aptia365 Spending, Savings and Reimbursement Accounts powered by TRI-AD easy and convenient! Your Flex Benefits allows you to take your accounts with you wherever you go – 24/7 - to ensure you get the most out of your benefit dollars.
To use Your Flex Benefits mobile app you must register within the app, creating a Username and Password. Once you’ve created your account, simply use the Username and Password you created to access your accounts.
The features available in Your Flex Benefits mobile app allow you to:
· Check your account balances · View claim status · Manage your providers · View information on your benefit elections, payments and contributions · Submit a claim right from your mobile device · Use your device’s camera to take a picture of your receipt and upload the image directly to your account · Manage your Personal Profile and sign up for Account Alerts · Report your Mercer Marketplace Benefits Card lost or stolen · Order additional or replacement Benefits Cards for you and your eligible dependents · Review online resources regarding eligible expenses, benefit summaries and more
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For those who having trouble, it doesn't matter if you have an account with them, you have to resign up with the same login and password. It's silly I know, but it finally worked for me. So "Resign up" on the app. Just copy and paste all your info over.
★★★★★Dick Wallsmith· May 26, 2022
This app made it so much easier to process claims and check on my account.
★★★★★Frederick Hobson· Dec 12, 2024
Easy-to-use and app is very convenient.
★☆☆☆☆A Google user· Jan 26, 2019
Doesn't let you log in and when you hit Forget Password, it gives you a server error. Complete waste of time!!! I'd recommend going directly to their website, but even that's not the most user-friendly thing in the world.
★☆☆☆☆Randi Berryman· Dec 28, 2022
I have never been able to submit an expense for reimbursement and receive it. There is never a reason for the denial. You have to wait 1-2 days for a call back if you call for assistance. I've waited hours and never had them answer. They only do a call back. The employees are nice but sometimes give incorrect information. One woman told me my HSA had been forfeited, and they got to keep it. Definitely not true, however they would have taken it eventually by the monthly fee. Scam company
★☆☆☆☆Rebecca Jervey· Oct 15, 2024
App closes upon login. Doesn't matter how I log in, as soon as my credentials are verified the app closes, so I can never get into it.
Google Play Rankings for Your Flex Benefits
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Technologies used by Your Flex Benefits
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