My Flex Account Mobile: 24/7 access to FSA, HRA, HSA, Parking, Transit Accounts.
3.63·111 reviews·10,000+ downloads
About My Flex Account Mobile
My Flex Account Mobile is a medical app developed by WealthCareMobile.
Download Statistics
My Flex Account Mobile has been downloaded 18 thousand times. In the last 30 days, the app was downloaded 130 times.
User Ratings
My Flex Account Mobile is rated 3.63 out of 5 stars. The rating is based on 110 ratings.
App Information
My Flex Account Mobile is FREE to download. The last update was on September 4, 2023.
Technical Requirements
My Flex Account Mobile requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2016.
Description
My Flex Account Mobile is developed by Flexible Benefit Service LLC (Flex). The app provides 24/7 access for participants to manage their FSA, HRA, HSA, Transit and Parking Accounts.
My Flex Account Mobile provides the following functionality:
• Account balances and details • Recent transactions and details • View all email alerts • Contact administrator from mobile application via email or mobile phone • Same username/password as Flex web portal (no need to register your mobile device; just download, login, and go!) • Stronger authentication support (Picture/Passphrase, device identification and challenge questions) • View Demographic Details • View Dependents • View Card Details • View Card PIN • Register new users directly from mobile device
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This makes everything much more convenient! You can submit your claims
immediately and take pictures of your receipts, shop in the FSA store or
eligible items and view your account details and claim status.
★★★★★Bryant Smith· Feb 3, 2024
You all are amazing, I just wish that I could get my claims processed quicker. Also, I would like to get my EOB faster.
★★★★☆Virginia Wilson· Feb 19, 2021
Good but not great. The app is easy to use and a quicker way to submit claims, but there is no way to go in and make a change if you make a mistake in an original submittal. It would also be nice if there was a way to type notes in with a claim.
★★★★☆Steve Olson· Mar 28, 2023
It works, but not very polished. You MIGHT be able to see your messages in the app if you have a HUGE screen...it doesn't allow you to zoom in, so it's the same as trying to view a picture of a full sheet of paper without zoom.
★☆☆☆☆Alvaro Cure· Dec 1, 2023
As others have noted, the company frequently dismisses reimbursement transactions as ineligible because the receipt was not up whatever requirements they have, even if it was a completely legitimate transaction. Eventually, after most of my transactions were rejected over the course of a year, I was forced to buy items at their store. I will not be using them again for FSA services.
★★☆☆☆Patrick Monahan· Mar 14, 2021
Don't have a problem with the app, but I've had it with the service behind the app. I'm frequently told transactions are ineligible because I didn't send the correct "receipt" when Flex is the one running the transaction. So, according to the definition of receipt, they already have it. What they want is the HIPAA protected medical information, so they can police your transactions and make sure you're spending your own money "correctly." I'm sure I signed my HIPAA rights away in one of the forms
★☆☆☆☆Jonathan Burgess· Jan 10, 2024
Nothing ever seems to be good enough for this flex account. Every time I have a transaction other than a copay I have to call them on the phone to get it straight. The app would be convenient, but there's always an issue with the company. I hope for your sake that your company can switch flex account managers. My Flex is horrible!
Google Play Rankings for My Flex Account Mobile
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Technologies used by My Flex Account Mobile
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