Zoho Desk

2.10.12

Zoho Corporation

4.40

2,875 reviews

100,000+
Downloads

Free

Context-rich help desk software that lets businesses focus more on the customer.

Screenshots by Zoho Corporation, from the Google Play listing

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About Zoho Desk

Zoho Desk is a business app developed by Zoho Corporation.

Install Statistics

Zoho Desk has been downloaded 350 thousand times. In the last 30 days, the app was downloaded 3.3 thousand times.

User Ratings

Zoho Desk is rated 4.40 out of 5 stars. The rating is based on 2.9 thousand ratings.

App Information

Zoho Desk is freely available from Google Play. The APK size is 31.27 MB. The latest APK version available is 2.10.12. The last update was on October 21, 2026.

Technical Requirements

Zoho Desk requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since May 2014.

Zoho Desk is made and published by Zoho Corporation. AppBrain is an independent app data site and isn't affiliated with Zoho Corporation. The app name, icon, screenshots and description belong to Zoho Corporation and are shown as published on Google Play.

Description by Zoho Corporation (from Google Play)

Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations.

App Performance Report

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Google Play Rating history and histogram

2.1K

310

200

230

Installs over time

Zoho Desk has been installed 350 thousand times. Over the past 30 days, it averaged 110 installs per day.

Changelog of Zoho Desk

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Developer information for Zoho Corporation

Zoho Corporation

desk@zohomobile.com

Legal name:

Address:

Phone number:

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Comments on Zoho Desk for Android

★★★★★ Lori Perez · Jan 15, 2024

Love it, get my shared email in ox tickets on my mobile!

★★★★★ BENIGNUS · Aug 22, 2025

Event adding option is not available in this app. In web base app event adding option is available. So if create the ticket using this app means, I have to open the same ticket in web base app to create the event. Add the event option in the next update.

★★★★☆ syed syed · Mar 12, 2024

Much needed analytics, without analytics, we can't get a summary of reports.

★★★★☆ Edjo Okonubin · Oct 16, 2023

Zoho Desk has significantly improved our capacity to serve our customers effectively. It's easy, intuitive and incredibly effective.

★☆☆☆☆ Abhishek saini · Aug 23, 2025

The app does not work in real-time. New tickets are visible only after refreshing. Even closed and open tickets update only when refreshed. It requires frequent manual refresh. Please fix this issue in the upcoming update."

★☆☆☆☆ Sasirekha Nagarajan · Feb 17, 2025

Am unable to login in mobile through Idemeum. What is the issue?

★☆☆☆☆ Raghul Rajagopal · Apr 25, 2024

Zoho desk is not working in android I used to have iPhone it works perfectly in ios, and it doesn't work in android please fix the issue

★★☆☆☆ Subbu Subbu · Jan 9, 2024

I am not open Zoho app in my phone. It shows this loop is not translated. Pls rectify this issue

★☆☆☆☆ Abhishek saini · Jun 9, 2024

The biggest disadvantage of this app is that it cannot respond to queries about the Play Store or social media sites via Zoho Android app. I informed customer support about this three months ago, but it hasn't helped.

★☆☆☆☆ Liri Kosova · Mar 28, 2024

Terrible not even close to cheap ones. Extremely hard and annoying to zoom the text and interact.

Google Play Rankings for Zoho Desk

This app is not ranked

Technologies used by Zoho Desk

20 permissions · 27 libraries

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