Zoho Desk

2.10.2.1

Zoho Corporation

4.40

2,843 reviews

100,000+
Downloads

Free

Context-rich help desk software that lets businesses focus more on the customer.

About Zoho Desk

Zoho Desk is a business app developed by Zoho Corporation.

Download Statistics

Zoho Desk has been downloaded 330 thousand times. In the last 30 days, the app was downloaded 3.4 thousand times.

User Ratings

Zoho Desk is rated 4.40 out of 5 stars. The rating is based on 2.8 thousand ratings.

App Information

Zoho Desk is FREE to download. The APK download size is 30.20 MB. The latest version available is 2.10.2.1. The last update was on May 20, 2026.

Technical Requirements

Zoho Desk requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2014.

Description

Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations.

More data about Zoho Desk

Price	Free to download
Total downloads	330 thousand
Recent downloads	3.4 thousand
Rating	4.40 based on 2.8 thousand ratings
Ranking	Not ranked
Version	2.10.2.1
APK size	30.2 MB
Number of libraries	22
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

Get a detailed PDF report for Zoho Desk with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Google Play Rating history and histogram

2.1K

310

200

230

Downloads over time

Zoho Desk has been downloaded 330 thousand times. Over the past 30 days, it averaged 110 downloads per day.

Changelog of Zoho Desk

May 20, 2026UpdateVersion 2.10.2.1
Apr 27, 2026UpdateVersion 2.10.1
Apr 13, 2026UpdateVersion 2.10
Mar 18, 2026UpdateVersion 2.9.29
Mar 9, 2026UpdateVersion 2.9.28
Feb 12, 2026UpdateVersion 2.9.27
Feb 4, 2026UpdateVersion 2.9.26.1
Jan 14, 2026UpdateVersion 2.9.26
Dec 24, 2025UpdateVersion 2.9.25
Dec 2, 2025UpdateVersion 2.9.23
Nov 25, 2025UpdateVersion 2.9.22
Nov 11, 2025UpdateVersion 2.9.20
Oct 31, 2025UpdateVersion 2.9.19
Oct 10, 2025UpdateVersion 2.9.18
Sep 22, 2025UpdateVersion 2.9.17
Sep 12, 2025UpdateVersion 2.9.16
Sep 5, 2025UpdateVersion 2.9.15
Aug 26, 2025UpdateVersion 2.9.14
Aug 14, 2025UpdateVersion 2.9.13
Jul 11, 2025UpdateVersion 2.9.11
Jul 6, 2025UpdateVersion 2.9.10
Jun 27, 2025UpdateVersion 2.9.9
May 23, 2025UpdateVersion 2.9.7
May 19, 2025UpdateVersion 2.9.6
Apr 28, 2025UpdateVersion 2.9.4
Apr 16, 2025UpdateVersion 2.9.3
Apr 10, 2025UpdateVersion 2.9.2.1
Mar 14, 2025UpdateVersion 2.9.1
Mar 12, 2025UpdateVersion 2.9
Feb 14, 2025UpdateVersion 2.7.5
Jan 31, 2025UpdateVersion 2.7.3
Jan 16, 2025UpdateVersion 2.7.2
Jan 7, 2025UpdateVersion 2.7.1.1
Dec 10, 2024UpdateVersion 2.7.1
Nov 20, 2024UpdateVersion 2.7
Oct 17, 2024UpdateVersion 2.6.36
Sep 26, 2024UpdateVersion 2.6.35
Sep 3, 2024UpdateVersion 2.6.34
Aug 29, 2024UpdateVersion 2.6.33
Aug 20, 2024UpdateVersion 2.6.31.1
Aug 9, 2024UpdateVersion 2.6.30
Aug 7, 2024UpdateVersion 2.6.29
Aug 2, 2024UpdateVersion 2.6.28.2
Jul 11, 2024UpdateVersion 2.6.27
Jun 27, 2024UpdateVersion 2.6.26
Jun 18, 2024UpdateVersion 2.6.25
May 31, 2024UpdateVersion 2.6.24
Apr 22, 2024UpdateVersion 2.6.23
Feb 19, 2024UpdateVersion 2.6.20
Jan 30, 2024UpdateVersion 2.6.19

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Developer information for Zoho Corporation

Zoho Corporation

desk@zohomobile.com

Website

N/A

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Comments on Zoho Desk for Android

★★★★★ BENIGNUS · Aug 22, 2025

Event adding option is not available in this app. In web base app event adding option is available. So if create the ticket using this app means, I have to open the same ticket in web base app to create the event. Add the event option in the next update.

★★★★★ Lori Perez · Jan 15, 2024

Love it, get my shared email in ox tickets on my mobile!

★★★★★ Henry Robbertze · Jan 16, 2024

Using this app for work purposes, never had any issues, excellent tool for business purposes

★★★★☆ syed syed · Mar 12, 2024

Much needed analytics, without analytics, we can't get a summary of reports.

★☆☆☆☆ Ivy Poison · Aug 2, 2023

Useless and overpriced customer portal that will rip you off when billing starts for the next year... €30 more billed without any information about WHY. VIBER TEMPLATES anytime soon (as WhatsApp is like totally exposing passwords and usernames). Sending emails does not do any good as you answer on emails once per year ... I AM NOT SENDING YOU MY CONTACT INFO FOR MILLIONTH TIME... AS YOU DO NOT CARE TO RESPOND MORE THAN OMCE PER YEAR ...

★☆☆☆☆ Abhishek saini · Jun 9, 2024

The biggest disadvantage of this app is that it cannot respond to queries about the Play Store or social media sites via Zoho Android app. I informed customer support about this three months ago, but it hasn't helped.

★☆☆☆☆ Raghul Rajagopal · Apr 25, 2024

Zoho desk is not working in android I used to have iPhone it works perfectly in ios, and it doesn't work in android please fix the issue

★☆☆☆☆ Abhishek saini · Aug 23, 2025

The app does not work in real-time. New tickets are visible only after refreshing. Even closed and open tickets update only when refreshed. It requires frequent manual refresh. Please fix this issue in the upcoming update."

★☆☆☆☆ Liri Kosova · Mar 28, 2024

Terrible not even close to cheap ones. Extremely hard and annoying to zoom the text and interact.

★★☆☆☆ Subbu Subbu · Jan 9, 2024

I am not open Zoho app in my phone. It shows this loop is not translated. Pls rectify this issue

Google Play Rankings for Zoho Desk

This app is not ranked

Technologies used by Zoho Desk

Zoho Desk is requesting 16 permissions and is using 25 libraries.

Permissions

Development tools

test access to protected storage

Network communication

view network connections, full network access, receive data from Internet

Your accounts

use accounts on the device

Storage

modify or delete the contents of your USB storage

Hardware controls

record audio, control vibration

System tools

run at startup, reorder running apps, prevent phone from sleeping

Extra

android.permission.FOREGROUND_SERVICE, android.permission.POST_NOTIFICATIONS, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, com.zoho.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Firebase Android Library Icon

Firebase

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM) Kotlin Android Library Icon

Kotlin

Google gson Android WorkManager Android Library Icon

Android WorkManager AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Glide Android Library Icon

Glide

Chromium

Picasso

ReactiveX

Lottie

Volley

RootBeer

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