Zoho Desk

2.10.6

Zoho Corporation

4.40

2,861 reviews

100,000+
Downloads

Free

Context-rich help desk software that lets businesses focus more on the customer.

4.40 · 2,861 reviews · 100,000+ downloads

About Zoho Desk

Zoho Desk is a business app developed by Zoho Corporation.

Download Statistics

Zoho Desk has been downloaded 340 thousand times. In the last 30 days, the app was downloaded 3.6 thousand times.

User Ratings

Zoho Desk is rated 4.40 out of 5 stars. The rating is based on 2.9 thousand ratings.

App Information

Zoho Desk is FREE to download. The APK download size is 30.60 MB. The latest version available is 2.10.6. The last update was on July 15, 2026.

Technical Requirements

Zoho Desk requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2014.

Description

Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations.

More data about Zoho Desk

Price	Free to download
Total downloads	340 thousand
Recent downloads	3.6 thousand
Rating	4.40 based on 2.9 thousand ratings
Ranking	Not ranked
Version	2.10.6
APK size	30.6 MB
Number of libraries	27
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the Zoho Desk app

Zoho Desk compared with similar apps

Common keywords of similar apps

Desk Zoho Software Stay Context Businesses Focus Close Work Working Information Face Collaborate Seamlessly Team Notified Track Tasks Time Tickets Ticket Customer Mobile Service App

Keywords missing from this app

Bolddesk Support Ticketing System Experience Intuitive Seamless Requests Automate Features

Google Play Rating history and histogram

2.1K

310

200

230

Downloads over time

Zoho Desk has been downloaded 340 thousand times. Over the past 30 days, it averaged 120 downloads per day.

Changelog of Zoho Desk

Show changelog

Developer information for Zoho Corporation

Zoho Corporation

desk@zohomobile.com

Website

Legal name:

Address:

Phone number:

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Comments on Zoho Desk for Android

★★★★☆ ALI KENNETH · Jul 20, 2026

When agent Collision support for Zoho desk?

★★★★★ BENIGNUS · Aug 22, 2025

Event adding option is not available in this app. In web base app event adding option is available. So if create the ticket using this app means, I have to open the same ticket in web base app to create the event. Add the event option in the next update.

★★★★☆ Tirthraj Sharma · May 5, 2025

I am using free version, and it's good to use but sometimes email forwarding doesn't work for a day or two

★★★★★ Jason Farr · May 11, 2023

Works good for client tickets as well as internal tickets with support departments

★☆☆☆☆ Ivy Poison · Aug 2, 2023

Useless and overpriced customer portal that will rip you off when billing starts for the next year... €30 more billed without any information about WHY. VIBER TEMPLATES anytime soon (as WhatsApp is like totally exposing passwords and usernames). Sending emails does not do any good as you answer on emails once per year ... I AM NOT SENDING YOU MY CONTACT INFO FOR MILLIONTH TIME... AS YOU DO NOT CARE TO RESPOND MORE THAN OMCE PER YEAR ...

★☆☆☆☆ Abhishek saini · Jun 9, 2024

The biggest disadvantage of this app is that it cannot respond to queries about the Play Store or social media sites via Zoho Android app. I informed customer support about this three months ago, but it hasn't helped.

★☆☆☆☆ Sasirekha Nagarajan · Feb 17, 2025

Am unable to login in mobile through Idemeum. What is the issue?

★★☆☆☆ Subbu Subbu · Jan 9, 2024

I am not open Zoho app in my phone. It shows this loop is not translated. Pls rectify this issue

★☆☆☆☆ Abhishek saini · Aug 23, 2025

The app does not work in real-time. New tickets are visible only after refreshing. Even closed and open tickets update only when refreshed. It requires frequent manual refresh. Please fix this issue in the upcoming update."

Google Play Rankings for Zoho Desk

This app is not ranked

Technologies used by Zoho Desk

Zoho Desk is requesting 15 permissions and is using 27 libraries.

Permissions

Development tools

test access to protected storage

Network communication

view network connections, full network access, receive data from Internet

Your accounts

use accounts on the device

Storage

modify or delete the contents of your USB storage

Hardware controls

record audio, control vibration

System tools

run at startup, prevent phone from sleeping

Extra

android.permission.FOREGROUND_SERVICE, android.permission.POST_NOTIFICATIONS, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, com.zoho.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM) Kotlin Android Library Icon

Kotlin

Google gson Android WorkManager Android Library Icon

Android WorkManager AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Glide Android Library Icon

Glide

Chromium

Picasso

AndroidX Preference ReactiveX Android Library Icon

ReactiveX

Lottie

Android Data Binding Volley Android Library Icon

Volley

AndroidX Biometric RootBeer Android Library Icon

RootBeer

SQLCipher

ShimmerLayout

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