Zonos

The Zonos app (formerly Zonos Prepay) allows you to prepay duties on international postal shipments. Snap a photo, AI auto-fills customs details (or enter your own), check for import compliance, pay in your currency, and get a QR code/Declaration ID for U.S. shipping.

Easily calculate and prepay U.S. duties with the Zonos app. Just snap a picture of the items you’re shipping, and our AI fills in the customs details for you, including calculating duty cost. Review/edit the information, pay instantly in your own currency, and ship with confidence. Prefer to enter your item information manually? That’s supported too (no photo required).

Zonos app guide: https://zonos.com/docs/postal/tools-for-shippers/zonos-prepay).

Why Zonos:
- Free account (no subscription costs).
- Prepay duties when required to continue shipping postal to the U.S.
- Save time with auto-filled customs declarations based on a quick photo (or manually enter the item information yourself, if preferred)
- Get accurate, guaranteed duty and tax totals with HTS codes. Neither you nor your recipient will have to pay additional duties, even if customs re-assess your shipment.
- Pay as you go: Pay a clearance/processing fee per shipment, along with the duty cost
- Get a QR code & Declaration ID for smooth shipping.
- 27 languages, local currencies and payment methods.

How It Works:
1. Create a free account.
2. Select the post you are shipping with.
3. Click “Add items manually” to enter your item information yourself, or click “Take a picture” to take a photo and have the app auto-populate your item information. You can include all items in one photo, or take multiple photos. Note: Only include items that are shipping within the same box. If you are shipping multiple boxes, only enter and pay for one box at a time, so you get a Declaration ID for each box.
4. Review/edit the item information, then click “Check compliance”. The app will check to see if any of your items need additional product-specific information. Then click “Calculate duties” to get the duty costs and associated processing/clearance fees for your shipment.
5. Pay in your own currency. Payment covers both duties and the clearance/processing fee.
6. Present your QR code/Declaration ID at drop-off to confirm duties are prepaid.

If you have questions, please contact our support team at support@zonos.com.

Who It’s For:
Individuals and small businesses shipping to the United States, plus postal operators needing a compliant prepayment solution.

Compliance Note:
U.S. regulations require prepaid duties for postal shipments under $2500 USD (effective Jul 24, 2026). Zonos Prepay ensures compliance and eliminates delays.

Recent changes:
The Zonos Prepay app is now called the Zonos app. The app is still used to calculate duties, but the name has been simplified to encompass the growing number of features and services we offer.
This version includes bug fixes and improvements to compliance questions, as well as phone number validation.