HousingSurvey Pro

IMPORTANT DISCLAIMER: HousingSurvey Pro is an independent third-party SaaS application and is not a government application. HousingSurvey Pro is not operated by, endorsed by, affiliated with, or authorised by any UK government department, local authority, regulator, or the Housing Ombudsman. References to legislation, regulations, Awaab's Law, HHSRS, or other housing-related requirements are provided for informational and operational support purposes only and are derived from publicly available official sources. Users should always consult original official publications and seek professional or legal advice where required.

Official Information Sources:
- Awaab's Law Guidance: https://www.gov.uk/government/publications/awaabs-law-guidance-for-tenants-in-social-housing/awaabs-law-guidance-for-tenants-in-social-housing
- HHSRS Guidance: https://www.gov.uk/government/publications/housing-health-and-safety-rating-system-guidance-for-landlords-and-property-related-professionals
- Housing Ombudsman: https://www.housing-ombudsman.org.uk
- UK Housing Guidance: https://www.gov.uk/housing-local-and-community

Defensible damp and mould evidence for social housing.

HousingSurvey Pro is the dedicated mobile field app for HousingSurvey Pro—the multi-tenant SaaS platform built for UK housing associations, local authorities, and social housing contractors.

When a resident reports damp or mould, what your field staff capture on site becomes the definitive record for compliance teams, contractors, and the Housing Ombudsman. HousingSurvey Pro ensures your field evidence stands up to scrutiny.

Key Features:

Works Offline
Survey basements, stairwells, and remote properties without a cellular connection. Photos and survey data automatically synchronise when connectivity returns.

Sealed, Tamper-Evident Records
Finalised surveys are hash-chained by UPRN and sealed on our servers. Corrections create linked versions with visible reasons, providing a complete audit trail.

Awaab's Law Statutory Clocks
Supports organisations managing English social housing requirements with timelines based on published regulatory guidance (investigation, summary, and safety work milestones).

Comprehensive Survey Wizard
Capture property context, perform room-by-room analysis, calculate condensation and U-values to BS EN ISO 13788, and record psychrometric readings with photo evidence.

HHSRS-Informed Assessments
Built-in hazard assessment matrices assist compliance activities as decision-support tools.

GPS-Verified Evidence
Where signal permits, captures are tied to a verified GPS fix, proving what was found, where, and when.

Enterprise CMS Integration
Connects to case management systems via REST APIs, signed webhooks, EDI, and HACT standards.

Who It's For
Housing associations, local authority compliance teams, repairs teams, and social housing contractors surveying UK housing stock.

Account & Provisioning
HousingSurvey Pro is a commercial SaaS solution available to all social housing providers and contractors. Organisations can sign up for an account and provision team logins at https://housingsurvey.pro. Field staff log in using credentials created by their account administrator.

App Permissions, Data Security & Compliance
Requires access to Location, Camera, Photos, and Files to capture GPS-stamped site evidence, record high-resolution damp/mould photos, and support secure offline survey caching. All survey data is encrypted in transit and at rest in full compliance with UK GDPR requirements. Usage analytics are collected solely for system diagnostics and performance optimization.

All UK customer data is processed and hosted exclusively within secure UK data centres.

Support: https://housingsurvey.pro/help
EULA / Terms: https://housingsurvey.pro/terms
Privacy Policy: https://housingsurvey.pro/privacy