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Love the cross wave....excellent piece of home equipment. Easy to use and Bissell stands by their products.
★★★★☆Michael Albry· Dec 28, 2024
The Bessel app is transparent. Easy to understand. The feature which lets the Bessel robot clean a certain area, only is not working for me. The idea is to remove stains. The robot is ment to be placed on top of the stain and so eventually remove the stain. This feature does not work. Though it could be useful.
★★★★☆Monica Juarez· Jul 19, 2026
I love it, back pain that can make cleaning feel like hell is no longer an issue, my floors look like I clean 4 times a week, I love it, the mopping has been a Godsend.
★★★★★Kenton Hancock· May 18, 2026
(Employee review) I have been super happy with the app so far, I've only been using it in regards to the flex clean robot vacuum. I haven't had any app crashes or issues in the last 3 weeks.
★★★★★Jean Frost· Apr 4, 2026
Works great! We had one is the other brands and this by far out does it. My only wish is, that the tank could be bigger.
★☆☆☆☆G F· Dec 13, 2025
I cannot install it on android 8, what is the minimum required version of android ? Why no battery charge as percentage ? Why no map of area cleaned ? It worked with android 8 up to version 3.197 of 2/9/2023, wrote to the developer email but no reply, it should not require latest android can you fix it.
★☆☆☆☆Ira Dorter· May 3, 2025
Terrible app. My spin wave which had connected to the app for 2 years could no longer connect. I bought a factory refurbished unit from Bissell and that couldn't connect either then I bought a brand-new unit, and it won't connect. In the meantime I have spent t literally hours on the phone with various tech support people...an utter waste of time. Now I can only use the robot manually which means I lose many operating functions
★☆☆☆☆l l· Aug 20, 2025
(Pet). So far don't like app or vacuum. No battery %. No remote control (like a toy car). No dark mode. No wall follow. Weak battery. No mapping! Very quiet. Gets stuck easily. Finds base easily. Had a cheaper one with a better app and more functions. Hard to set up. Disappointing for the price, moves too slow, one speed. Doesn't cover the whole floor, gets fixated in one place while not in spot mode.
Google Play Rankings for BISSELL Connect
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Technologies used by BISSELL Connect
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