Care+ Diagnostics was a lifestyle app developed by Servify. It was removed from Google Play Mar 31, 2026 and is no longer available for download.
Download Statistics
Care+ Diagnostics had been downloaded 30 thousand times before it became unavailable.
User Ratings
Care+ Diagnostics was rated 2.36 out of 5 stars, based on 89 ratings.
App Information
Care+ Diagnostics was free to download. The last update was on September 20, 2024.
Technical Requirements
The app had a content rating of Everyone. The app had been available on Google Play August 2023.
Description
Introducing the Care+ Diagnostic app, which is exclusively accessible to customers who are enrolled in the Samsung Care+ Program. You can now easily run diagnostics on your enrolled device when you purchase a plan within this program. If your plan is eligible, you have a generous 10-day window from the Plan Purchase Date to complete the diagnosis.
To begin the diagnosis, you must receive a valid activation code via email. Once received, you can begin the diagnostic process. You'll need a second smartphone or tablet to capture images of your enrolled device for the diagnosis. The app will walk you through the diagnostic instructions, ensuring that you capture all of the required images correctly.
After capturing the necessary images, the system will analyze the device's health based on the diagnostic results, determining whether or not the diagnosis was successful. If your diagnosis is successful, your plan will be activated, granting you access to the Samsung Care+ program.
Don't worry if the diagnosis fails; you will have a second attempt to perform the diagnosis. This gives you a better chance of addressing any potential issues with your device. Please keep in mind that if both diagnosis attempts fail, your plan will be canceled.
Download the app and enjoy the convenience and reliability that Samsung Care+ offers.
Get a detailed PDF report for Care+ Diagnostics with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
★★★★★
Despite all the poor reviews that made me biased about the app, I decided to try it, thinking it might be a scam. I didn't have any problems with my phone but wanted to add extra protection. It took about 3 minutes to take the pictures and complete the entire process. A day later, I received an email, and my plan was activated. I don't know about all these negative reviews, but my experience was flawless. Thank you.
★★★★★
Pictures uploaded fine, plan was activated for both phones within a day
★★★★★
I'm not sure what everyone is complaining about. The app was super easy to use, and I was approved the very next day. If you are mad you have to use this app, blame all the people that broke their phones and then signed up for insurance.
★★☆☆☆
Honestly one of the most frustrating things I had to use. If samsung care+ requires you to use this app to verify that you have a working phone prior to activate your insurance, you might as well give up. No matter how I take the photos this app never accepts them. This is of a brand-new phone with no scratches on damage of any kind.
★★☆☆☆
This app is terrible, wasn't able to register my Samsung device, and it cancelled my Samsung plus, used 2 different devices to try and take the pictures and the customer care I called them, and they said my devices were both defective
Technologies used by Care+ Diagnostics
Back to top
AppBrain Intelligence premium content
Subscribe now to get full and unlimited access to AppBrain Intelligence.
You'll have access to:
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
