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★★★★★
Despite all the poor reviews that made me biased about the app, I decided to try it, thinking it might be a scam. I didn't have any problems with my phone but wanted to add extra protection. It took about 3 minutes to take the pictures and complete the entire process. A day later, I received an email, and my plan was activated. I don't know about all these negative reviews, but my experience was flawless. Thank you.
★★★★★
Pictures uploaded fine, plan was activated for both phones within a day
★★★★★
I'm not sure what everyone is complaining about. The app was super easy to use, and I was approved the very next day. If you are mad you have to use this app, blame all the people that broke their phones and then signed up for insurance.
★★☆☆☆
Honestly one of the most frustrating things I had to use. If samsung care+ requires you to use this app to verify that you have a working phone prior to activate your insurance, you might as well give up. No matter how I take the photos this app never accepts them. This is of a brand-new phone with no scratches on damage of any kind.
★★☆☆☆
This app is terrible, wasn't able to register my Samsung device, and it cancelled my Samsung plus, used 2 different devices to try and take the pictures and the customer care I called them, and they said my devices were both defective
Technologies used by Care+ Diagnostics
Care+ Diagnostics is requesting 0 permissions and we don't have library information (yet).
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
