CDK-specific support connectivity and seamless account manager access
On-the-go access for dealers and events
Real-time alerts and quick knowledge source access
Free app with a standard set of permissions for network, storage, and notifications
Lacks location-based features and device tracking commonly highlighted by competitors (no location, locator, or GPS keywords)
No explicit multi-brand vehicle or location-tracking integrations mentioned
Recent download growth appears modest (22 downloads in the last 30 days) compared to overall install base
About CDK Service Connect
CDK Service Connect was a business app developed by CDK Global LLC. It was removed from Google Play Apr 30, 2024 and is no longer available for download.
Download Statistics
CDK Service Connect had been downloaded 49 thousand times before it became unavailable.
User Ratings
CDK Service Connect was rated 3.02 out of 5 stars, based on 78 ratings.
App Information
CDK Service Connect was free to download. The APK download size was 1.45 MB. The last available version was 3.9.2. The last update was on September 5, 2020.
Technical Requirements
CDK Service Connect required Android 2.2+ or higher. The app had a content rating of Everyone. The app had been available on Google Play March 2013.
Description
Service Connect Mobile keeps you connected to support from anywhere, at any time.
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★★★★★
Makes my work day a lot better This is by far the best way to open and manage cases with ADP. I would like to see one for my tablet, although this works perfectly on my Note 3.
★★★★★
App is back working again, it's nice to have this functionality back again!!
★★★★★
So far so good. It's nice to be able to chat with support from my phone. I'm a system admin and have to work away from my desk quite often. It definitely helps stay on top of things. Still some room for improvement, but very useful as is.
★★☆☆☆
Trash App, will not even recognize your user and password, you can't solve your CDK issues with this app, FIX please!
★★☆☆☆
This app has some bugs that need to be addressed immediately I have waited a LONG time for ADP to come out with an app for Service Connect, and it definitely makes it easier to manage my cases but... I am using this app on my Verizon Samsung Galaxy S3 and my Samsung Galaxy Note 10.1. When you get a notification about a case update the notification will not open the app, but even worse is that the notification sound will not shut off until you reboot the device and there are NO SETTINGS in the app to adjust notifications. This is happening on both of my devices - neither are rooted, etc., just stock. Having to reboot your device to turn off a notification that you cannot even adjust settings for is poor app design - please fix ASAP. And yes, I have tried clearing cache, settings, uninstall-reinstall, etc. on both devices to no avail.
★★☆☆☆
Stopped working a little while ago. Displays an error saying to check connectivity to url, but url works fine through browser on same network/device.
Technologies used by CDK Service Connect
24 permissions·1 libraries
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