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Centra Mobile is very user-friendly, easy to navigate. I really like the updated version that allows a quick view of accounts summary by just clicking on the app icon only having to log in to view account details. Centra Credit Union provides wonderful customer service online and in person. Thank you CCU
★★★★★Gene Prostler· Aug 14, 2025
This is my 1st ever bank account. Been a member over 20 yrs. Had a couple account problems, and they are fixed immediately when I addressed them. I would and do 100% suggest Centra Credit Union to all my family friends and people I meet.
★☆☆☆☆Danielle Young· Aug 10, 2025
Nothing nice to say, so I am not going to say it. But I will say this we are going to start looking for another bank.
★☆☆☆☆Gothic Butterfly· Nov 19, 2024
Edited 11/18/24: The app not updating at all over the weekend is incredibly infuriating. The entire purpose of mobile banking is *being able to keep track of how much you have*, and having several things just not process or even show in your pending amount at all for several days makes that completely impossible. It used to be good about that, but ever since the design changed the functionality has been extremely subpar. Do better.
★★☆☆☆S O· Mar 10, 2025
Bring back the option to save username. (and save password or add a pin would be great!)
★☆☆☆☆Spike S· Oct 2, 2025
Requires a text verification every time to log in. if you're in a location with Wi-Fi only you will not be able to log in through the app.
★★☆☆☆Stefan Wassick· Jan 20, 2025
App is not reporting account balances/transactions correctly. Stick with using their website instead of the app. They keep dinking around with it, rather than actually fixing it. What works one day will STOP working the next.
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