Chubb Mobile delivers convenient, on-the-go access to your Masterpiece auto insurance information and digital ID cards. It focuses on self-service features like policy management for multiple vehicles, accident support tools, and one-step claim reporting. Not ranked in any top lists, it aims to simplify day-to-day insurance tasks for policyholders.
Pros & Cons
Digital ID cards at your fingertips
Multi-vehicle policy management in one app
In-app accident support and quick claim reporting
Seamless agent contact and self-service tools
No explicit in-app payments or billing features mentioned
Access requires an active auto policy
Limited feature set compared to broader insurance apps
About Chubb Mobile
Chubb Mobile is a finance app developed by CHUBB LIMITED.
Download Statistics
Chubb Mobile has been downloaded 41 thousand times. In the last 30 days, the app was downloaded 800 times.
User Ratings
Chubb Mobile is rated 3.55 out of 5 stars. The rating is based on 190 ratings.
App Information
Chubb Mobile is FREE to download. The last update was on June 19, 2025.
Technical Requirements
Chubb Mobile requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2018.
Description
This app is designed specifically for Chubb Personal Risk Services (PRS) clients.
Get a detailed PDF report for Chubb Mobile with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
I have the app for safe lane and all the permissions are on, yet my driving is not recorded. Please help us to get this working. Thanks.
★★★★★Sue Clark· Nov 10, 2019
To my pleasant surprise it didn't take that long, and it worked.
★★★★★Larry Regula· Jul 29, 2022
Excellent company, timely and reciprocal dealing with information. Highly recommend for insurance needs.
★★★★☆Mitchell Brown· Sep 2, 2024
I can see billing info and policy info, but they are separate. I can't find any display of billing for each policy.
★☆☆☆☆Fred Fairclough Jr.· Nov 19, 2019
Run - don't walk away from this app. First in sugn up it rejected my 5-digit zip code in verification process. Then it rejected my 9 digit (w/ dash) zip code. Remived and reinstalled. Then rejected my email address. They have miles to go before this app has any value at all. Fortunately I only wasted 90 minutes at DMV trying to provide proof of insurance before giving up and driving away without temp license plate.
★☆☆☆☆Steve Yang· Feb 9, 2021
The app is slow and buggy for such a premium insurance carrier. When I need it most it does not work, just sits spinning and retrieving my data. This was very frustrating when I recently needed to register our cars and almost had to make another appointment at the DMV except that we had a backup plan with our agent being able to provide it remotely.
★☆☆☆☆Sandi Lewis· May 15, 2024
It's impossible to find my insurance card & Chubb disabled my biometrics. This app wasn't written for user experience.
★☆☆☆☆Lisa· Mar 20, 2026
Terrible. Both the app and the website never loads. I've watched the wheel turn over and over and never load. Very frustrating! It's to the point of wanting to switch to another reliable insurance company. Premiums are so high, and I can't get anyone on the phone nor get on the app. Bad service all together. Unreliable for the money that you pay.
Google Play Rankings for Chubb Mobile
This app is not ranked
Technologies used by Chubb Mobile
39 libraries
Subscribe to see full permission and library details
Trust & Safety: Chubb Mobile requests permissions across location, camera, microphone, storage, networking, and notifications to support features like location-based accident assistance, ID viewing, and self-service actions. Users should review these permissions and keep their device security in mind.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.