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Always a good experience with Nationwide, customer support is usually pleasant, my agent is amazing. And I like the new app format so far.
★★★★★Elaine Wyatt· Jul 22, 2026
Nationwide has always been on my side. Only insurance I've had since I was 16 years old.
★★★★★um gui (Smokey)· May 6, 2026
Been w/this company for 50 years.... They've been good to me. Even w/my hi jinks and that I suffer blindness & they hold my hand through the important processes. TVM for your efforts.
★☆☆☆☆Melinda Brown· Feb 16, 2026
Nationwide is NOT on our side. They take your payments on time for 20+ years then search for loopholes to get out of covering your claim. If I could give them zero stars, I would.
★☆☆☆☆Deren Thompson· Mar 27, 2026
Can't set up biometrics, have to continually re-download digital cards as proof of auto insurance. No user-friendliness whatsoever.
★☆☆☆☆Meagan Miller· Jul 2, 2026
My bill keeps increasing, and I'm so sick of it. Insurance in general is a rip-off and nationwide is no exception.
★☆☆☆☆Dan McCaw· Apr 13, 2026
Change my policy to my auto insurance. Will drop. They raised my homeowners by the same amount
★★☆☆☆Diane Fehring· Jun 28, 2026
I have Smart Miles insurance and Nationwide tells you that your payment is based on the miles you actually drive, but that's not really true. There's a device you plug into your car that keeps track which is very accurate. You get an email saying how much your bill "should" be but then when you go to make payment the bill is way higher. I've complain many times but no one ever actually explains how the program really works.
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