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Happy with Comm Bank never had problem with Comm Bank app good service and support to customers.
★★★★★Melanie· Aug 20, 2026
I've been with commonwealth bank since a kid, I'd never look at another bank to go to, the app has never let me down its easy to navigate & never has let me down.
★★★★★mark Lehobab· Aug 27, 2026
I've NEVER had a problem with this app, although, a great improvement would be an option for a scrambled or randomized keypad for entering PIN/access code. It does have a very small keypad, which is great, but it doesn't hide finger movements from today's HD cameras
★☆☆☆☆JonJon Jon· Aug 22, 2026
Full of annoyances and bugs :(Transfer descriptions and account names have a tiny, case-insensitive and non-emoji supported character limit. No ability to add notes to transactions. New offset accounts just mysteriously vanish until you restart the app. No ability to add custom spending categories - you are forced to choose from CBA's list. It really doesn't feel like this app is designed by anyone who actually uses it themselves.
★☆☆☆☆Jacob Allan· Sep 11, 2026
With all the new protection they say it has people can still hack your account and the newest option is to use a Comm Bank ATM costs money now. I've been with bank for over 35 years, and now it's a rip-off knowing banks can call police if you withdraw over 20 grand from out of your own account, like its against their law. I quit saving in a bank that requires police alerts. Corrupted bank
★★☆☆☆Jessica Fry· Sep 11, 2026
Recent update Categories are broken for expenses. It doesn't capture expenses from previous CC, so you loose all expenses tracking if your card number changes. Forces a budget in certain categories of expenses.
★☆☆☆☆Tracey· Sep 17, 2026
Here's my feedback Comm Bank - How about you don't stop us from using the app when an update of the app is required. Then we won't be fumbling at the checkout trying to download updates, so we can pay for our goods with the app.
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