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App is horrible since the update. My card is never saved even though I have saved it in all possible ways. The booking experience is also horrible now.
★★★★★David Svarrer· Dec 29, 2025
Much more friendly than the Resort gobbledygook. Resort is an institution which has disappointed many as the only way to buy tickets. DSB App is - as the only one - capable of enabling travel easily, while Resort still lives in their own world of punishment, penalties etc. when we, the customers do not understand their terrible systems. DSB app is easy to understand, easy to use, and then you pay directly to DSB, not via Resort. Phew. Congratulations.❤️
★★★★☆Flemming Schøler· Jan 11, 2026
Really like this app. But I do not understand the notification system. You will get really important notifications such as cancelled trains, but clicking them (to read more) causes them to disappear without an obvious way to bring them back
★☆☆☆☆Steffan Weber· May 29, 2026
When fixing bugs nobody notices, did you accidentally prevent people from buying a commuter card to Malmö? 29/5 2026. Couldn't renew my Øresund card. Kept giving me an error. Couldn't order a new Øresund card, it just doesn't show Malmö in the list of destinations. The exact thing the card is meant to do. Had to buy a regular ticket in a machine to get to work. Not a big plus fo
★☆☆☆☆AHMED NAYEEM· Dec 17, 2025
I purchased one commuter card for 30 days. But I can't find my commuter card on the DSB app. This is not good service. I contacted the DSB office, they said they can't help me about this problem. How will solve this problem??
★☆☆☆☆Darkneζζ· Apr 9, 2026
Always wrong estimate, I go to the train is not coming, I ask someone from the staff they refuse to speak to me, they are to busy walking home while I paid for my ticket and sit in the cold trying to find a bus cause the train is in maintenance even the app told me that I can take it home, and it would be working.
★★☆☆☆Maria Florencia Sturla· Jun 1, 2026
I like the app when I use it for my commuter card but the check in/check out function could be improved. It's not very practical that you need to click again when you change means of transport and that you need to select what line of bus for example you are taking. The resort app is better in that sense, you only have to check in and check out, it doesn't matter if you change transports in the way. Specially when you are running in the morning, it can be really annoying to do otherwise.
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